Program Assistant

At Texas Health Action (THA), we are passionate about changing the face of healthcare by making biomedical interventions and services for sexual health and wellness accessible. We serve our patients with an amazing team of clinicians, staff and volunteers who dedicate their time and expertise to see patients within a combination of weekday and weekend hours. We removed the primary barriers to healthcare, lack of health insurance and/or personal income, by accepting both insured and uninsured patients. Read more about the clinic, initiatives and THA here: http://kindclinic.org and http://texashealthaction.org

THA is seeking a Program Assistant to support our Community Health Department team. The Program Assistant will report to the Director of Community Health and will utilize excellent attention to detail, communication skills, and time management to provide administrative support to the department. This position will be office-based with work-from-home flexibility with manager approval.

What you would do:

• Key alpha numeric data into Excel accurately.
• Re-code, clean, and organize converted data as needed.
• Assess and transform Excel data to be compatible with pre-defined templates.
• Load data into pre-defined templates and confirm correct entry and interaction with automated functions.
• Review and maintain grant program data, enter data into databases (EvalWeb, Globalscape, ARIES, TCT) on a timely and routine basis.
• Maintain, navigate, and interpret data from various databases (Athena, PxNav, Epion, Power BI) and accurately track data across databases.
• Maintain current knowledge of program regulations and procedures, including grant requirements.
• Identify and communicate data quality issues in multiple databases and assist with corrections and/or follow-up. 
• Monitors and documents grant performance and preparation of reports for staff, committees, and board, using agency regulation and guidelines.
• Monitor, control, and prepare data for submission to grant funders or by request from program manager(s). 
• Assist in yearly audits and semiannual reporting as required by Department of State Health Services and other funders.
• Manage a queue of data management tasks with prompt delivery and clear communication.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, and re-designing for greater scalability.
• Perform data integrity and quality audits; manage records maintenance and clean up.
• Assist program manager with other administrative and clerical office tasks such as tracking of project finances, invoices, receipts, purchasing, and other program and/or grant expenditures. 
• Support goals related to training, continuing education, and travel requisitions for the department. 
• Assists laboratory documentation procedures for proper specimen processing and submission.
• Assists medical reception procedures to ensure proper patient intake and documentation.
• Assists in preparation of data reports, presentations, and other materials as well as yearly audits and semiannual reporting as required by Department of State Health Services and other funders.
• Maintain a system of confidentiality according to clinic’s policies and procedures and HIPAA guidelines.
• Performs related duties as required.

How you describe your skills:

• You have a passion and connection to the communities we serve
• You “love” what you do, you seek to serve mission
• Listening is one of your key strengths
• You love team building
• You feel comfortable with technology and learning new software
• You are the model of the organization’s values and people can readily point to you as an example of how to ‘be’
• You balance People and Process
• You have an attention to detail but can see the big picture
• You value great benefits and a mission driven work culture

Applicant Information

• Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

• Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.
• The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Compensation

Based on job duties and requirements, this position is in Salary Band 37 and has a hourly rate of $16.00 -$17.25 per hour. Initial placement within or above this range will be based on hired candidate's qualifications and relevant experience.

Requirements

Your Previous work life and education must include:

• High school diploma or GED
• Proficiency in Microsoft Office, especially Excel
• Knowledge of computer technology and terminology
• At least 1 year of administrative, program and support experience, preferably in grantmaking, nonprofit, government or related institutions
• At least 1 year of previous experience in data entry experience
• Experience working successfully with ethnic, racial, economic, and sexually diverse populations.
• Familiarity with Electronic Medical Record systems
• Excellent oral and written and communication skills, including grammar, spelling, punctuation, and ability to write clear and professional letters, reports, memos, agendas, minutes, and other business documents

Your previous work life and education ideally would include:

• Experience and comfort in discussing issues related to substance use, harm reduction, homelessness, mental health, gender care and LGBTQ communities

• Bilingual (English/Spanish) ability strongly preferred
• All of the above alongside a sense of humor and passion for our mission will ensure you the superstar status you probably deserve.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403b)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Holidays)
• Disability (Short Term & Long Term)
• Training & Development