Project Manager, Professional and Managed IT Services

We're Apogee. Nice to meet you. At our core, we're an IT-services organization that happens to focus on higher education. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets today's needs technology-savvy generation. 

We work hard, celebrate success, and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today. 

We are currently recruiting for a remote, work from home, Project Manager. The annual salary range for this position is $70,000-$85,000 depending on experience.

As a Project Manager in our Cloud and Managed IT Services team, you will lead agile projects in delivering Managed IT Services, Cloud Solutions, and IT Security projects. Your role involves close collaboration with customers and internal stakeholders to achieve project goals within budget and on schedule. With your strong coordination, interpersonal, and customer service skills, you'll maintain excellent relationships and ensure seamless project transitions to delivery teams. You'll work remotely, interacting daily with team members and customers, requiring a professional and collaborative approach. 

You’ll report to the Manager of Service Implementation. 

Here’s your job:  

• Develop and manage agile project timelines, resources, sprint plans, and due dates to meet project deliverables, maintaining high standards of project execution and customer satisfaction.  
• Successfully guide IT service implementation and professional services projects from inception to completion, achieving milestones on time and within financial parameters.  
• Lead and motivate cross-functional agile teams, promoting agile methodologies to internal and external stakeholders.  
• Facilitate a collaborative and self-organizing team environment.  
• Administer the project scrum board and agile reporting tools to set achievable goals, regularly track and evaluate progress, and proactively adjust strategies to address changing needs.  
• Facilitate agile ceremonies, such as sprint planning, standups, sprint review, and demos, to ensure team alignment, provide transparency, and provide regular communication  
• Identify and mitigate project risks proactively. Aid the team by eliminating external blockers and managing internal roadblocks through process or workflow improvements.  
• Manage and monitor project budgets and resources, tracking hours and spending against deliverables and adjusting as necessary to keep the project within financial parameters. Proactively communicate budget status to internal and external stakeholders to manage expectations, reprioritize deliverables as necessary, and maintain fiscal efficiency.  
• Coordinate sprint and project retrospectives to gather feedback, identify areas for continual improvement, and capture action items for future sprints.  
• Ensure agile teams are delivering value to customers frequently and incorporating stakeholder feedback into future sprints and releases.  
• Maintain open communication channels with stakeholders, providing regular updates on project status, progress, budgets, and any changes to scope or timelines.  
• Manage relationships with internal and external stakeholders, including product owners, delivery teams, customers, and senior management, to ensure alignment and support for project objectives.  
• Create, maintain, and organize rigorous technical and project documentation, ensuring accessibility and clarity for stakeholders and facilitating project continuity and knowledge transfer.  

You’ll love this job if this describes you  

• Organizational Mastery: Demonstrates outstanding organizational skills necessary for leading multiple projects, managing diverse priorities, and efficiently coordinating stakeholders to meet goals.  
• Self-Motivation: Exhibits a high level of initiative and the ability to drive projects forward without constant supervision.  
• Communication and Collaboration: Possesses strong interpersonal and communication skills essential for building productive relationships and achieving buy-in across various teams, including internal groups and external customers.  
• Project Coordination Expertise: Brings proven experience in program or project coordination, showcasing the ability to manage timelines and deliverables effectively.  
• Technological Proficiency: Comfortable and experienced with a wide array of modern office software and programs, enhancing productivity and project management capabilities.  

Requirements

• Experience with project management software 
• Experience working in higher education, preferably with hands on Enterprise Resource Planning Software (for example Banner or Colleague) experience.  
• Familiarity with project management using agile practices for professional services. 
• Comfortable with technical concepts (cloud, system administration and cybersecurity). 

Benefits

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better so here is what we are offering:

• An attractive salary
• Health insurance plan including Health Savings Account matching program
• Monthly stipend for cellular and data usage
• Engineering and Technical teams receive cash bonuses for obtaining certifications
• Maternity and Paternity leave

At Apogee, we believe education is a doorway to a fair and just society. Within our own walls, we stand committed to creating a healthy culture of diversity and inclusion, empowering one another as advocates for an inclusive workplace, and doing so transparently. Apogee employees founded three employee-led groups in 2020 including Diversity and Inclusion, Civic Awareness, and Apogee Veterans.

Accommodation:

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources, [email protected].