Senior Solutions Engineer
SEON Technologies
Austin, texas
Job Details
Full-time
Full Job Description
Are you a sales engineering champion … ? Help us boost the SEON rocketship as we assemble our super team of fraud-fighting heroes. 🚀
The SEON Solutions Engineering team provides domain and technical expertise to prospective and existing customers to uncover their challenges and goals while prescribing the appropriate fraud-fighting solution. It plays a key role in helping customers achieve their objectives and fueling SEON’s growth as a leader in the fraud-fighting space.
A Solutions Engineer in our organization brings their expertise and sales consulting experience to collaborate with sales and account management teams in order to meet our collective goals and objectives. This is accomplished by working closely with customers, sales teams, and SEON’s world-class Fraud experts.
Our Solution Engineering team’s challenge is to provide customers guidance on the areas of their application and user journey that are subject to fraudster attacks, what the cost of that fraudulent activity is to customer organizations, and the best approach to fight it using SEON’s innovative solutions and technologies.
What you’ll do:
- Serve as a critical subject matter and solutions expert during the pre-sales process, helping to further SEON’s mission to end fraud globally.
- Provide support for technical integration discussions by aligning solutions to challenges faced by prospective and existing customers.
- Partner with cross-functional teams such as sales, account management, customer success, product, and engineering to ensure seamless implementation and delivery of our solutions.
- Stay on the cutting edge of the digital fraud landscape, applying knowledge and tactics for uncovering and fighting fraud to discussions around SEON’s platform capabilities.
- Provide recommendations to clients, prospective clients and internal stakeholders, sharing insights and recommendations to optimize services and drive client satisfaction.
- Serve as an important facet of SEON’s strategy in Latin America, assisting with how we reach and service clients in a key target market and geography.
What you bring:
- At least 5 years of experience in a solution engineering, solutions consulting, or similar sales engineering position, preferably in a startup environment.
- Fluency and professional proficiency in Spanish are a must, and experience working with clients in Latin America and other Spanish-speaking locales is preferred.
- Excellent verbal and written communication skills.
- Ability to collaborate with team members in the revenue organization and across the entire company.
- Proven ability to operate with high autonomy on the goals and objectives provided.
- Experience with REST APIs, SDKs, mobile applications and platform integrations preferred.
- Familiarity with Javascript, Typescript, and other web-based programming languages are a plus.
What we offer:
- Employee stock ownership plan (ESOP)
- Hybrid working environment (2-3 days in the office per week)
- Flexible hours
- Generous Holiday allowance
- Access to significant opportunities for learning and development
- Private health insurance including dependants (inc. employee assistance & mental health support)
- Complimentary weekly language courses
- Enhanced Parental leave
- Monthly company breakfast and weekly Lunch allowance
- 'Work from anywhere' - 60-day remote work
- Annual Tech Budget
What’s next:
Sounds good? Great, we can’t wait to hear from you! Want to learn more about what it’s like to work at SEON first?
👉 Here you go
About SEON
The SEON journey has been unstoppable. Seven years in, and we have grown from 2 to 250+ SEON Fraud Fighters, across Budapest, London, Austin, Berlin and Jakarta. We are on a mission to create a Fraud-Free World. We raised a record-breaking segment Series B in April 2022, and we were featured in TechCrunch as the largest B round for Hungary and now are recognised as the World’s quickest-growing fraud prevention company. We are proud to continue to grow at pace, both in terms of helping the best online businesses and democratizing fraud-fighting!