Systems Engineer

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 140+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.  

We’re looking for an experienced Systems Engineer to join our IT & Infrastructure team. Reporting to the VP, IT & Infrastructure, you’ll be administering and maintaining our production and non-production infrastructure.  

A day in the life as a Systems Engineer:

• Administer and maintain our on-prem production and non-production IT infrastructure 
• Administer and maintain production and non-production Cloud infrastructure
• Respond to monitoring alerts, determining root cause, and executing remediation 
• Participate in on-call rotation and after-hours maintenance rotation 
• Create documentation related to our networks and computing infrastructure 
• Coordinate with Engineering to address issues with our code running on our infrastructure 
• Coordinate with Security to ensure infrastructure meets security, risk, and compliance goals 
• Research, recommend, and provision new equipment to meet the needs of the business
• Develop automation to improve productivity managing our infrastructure 
• Identify monitoring needs and implement new/improved checks and notification mechanisms
• Implement new IT technologies and tools to meet business requirements 
• Identity and access control management 
• Oversee infrastructure utilization and capacity planning projects/tasks 

If the below describe your knowledge, experience and character, this role could be for you:  

• I have knowledge of linux, networking, and devops tools/techniques 
• I gained my knowledge through 3+ years of direct, professional experience in a related role 
• I have experience in the tech or SaaS industry and have exposure to production environments at a rapidly growing organization  
• I have professional experience with virtualization (VMware preferred), IP networking, ethernet, and firewall administration  
• I’ve worked for an organization subject to regulatory or compliance oversight  
• I’m familiar with cloud technologies; bonus points if I’ve used AWS, GCP, Docker, Kubernetes, Ansible, or Terraform  
• I have a proven ability to work independently and as part of a team 
• I am conscientious and take pride in my ownership of my job responsibilities 
• I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA 
• I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate 
• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills 

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!

More to love about working at MealSuite:  

• We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here. 
• We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve.  
• We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry. 

We take care of our employees too! Here are just a few of the great things we offer: 

• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can bring their best every day.
• Health benefits – this includes medical, dental, and vision options, life & disability insurance, paid maternity and parental leave, and an on-site gym. 
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.  
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.  
• An inclusive workplace – women account for 53% of our employees and 58% of people leaders. 
• Participation in our equity program and 401(k) plan – we are committed to helping you plan for your future! 
• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals. 
• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers. 

This role will require you to work in our office located in Dallas, TX, up to 2 days a week.  More than an hour away from the office location?  Apply anyway, and we can talk through your options! 

Have we got your attention? Great! Here’s what’s next: 

Apply today with your resume and answers to our application questions.  

We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better.  We often get hundreds of applications for our roles (we feel very honored that so many people are interested!) and try our best to get back to each person.  If there’s a delay in our response, please don’t think we’ve forgotten about you.  We may be taking our time to thoroughly review each candidate before deciding who to interview.  

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact [email protected].