Venue Manager

GolfSuites is seeking a Venue Manager in our Lubbock location. GolfSuites mission is to provide a fun, all-Inclusive, engaging, and authentic golf-centric entertainment venue focused on ultimate hospitality and game improvement. GolfSuites prides itself on delivering FUN with passion by building relationships and creating unforgettable experiences for every guest.

GolfSuites Managers report to the Director of Operations and are responsible for ensuring that day-to-day operations run smoothly (opening/closing, managing shifts, etc.). Managers work alongside with, train and coach Team Partners to provide best-in-class service and hospitality while delivering fun with passion to our Guests. Additionally, managers may be responsible for overseeing other specific business functions, including (but not limited to) hiring, scheduling, Team Partner training and development, ordering and inventory management, and facilities maintenance.

Key Responsibilities

• Demonstrate GolfSuites Core Values of Fun, Friendly, and Passionate
• Deliver our Brand promise – Deliver Fun with Passion
• Plan, direct and coordinate day-to-day venue operations
• Ensure all Guest areas of operation are staffed and functioning efficiently throughout the shift
• Uphold operating procedures and service and safety standards, especially Guest Satisfaction
• Coach and develop Team Partners to provide best-in-class service and hospitality
• Interact with Guests to ensure positive guest service in all areas
• Delegate and follow-up on the completion of tasks
• Drive Team Partner engagement
• Focus on execution and productivity to drive performance
• Manage controllable expenses (labor, etc.) to drive revenue and/or protect profitability
• Perform other operational duties as assigned by your manager

Requirements

• 1+ years of experience in a high volume ($5M+ annual revenue) restaurant, hotel, or golf environment with either FOH or BOH experience (or both).
• Kitchen management experience preferred!
• High school diploma or equivalent
• Excellent communication, time management, collaboration, and organization skills
• High energy and enthusiasm
• Ability to work in extreme weather conditions for extended periods
• Availability to work varied shifts, including evenings, weekends and holidays
• Ability to stand and walk for extended periods including maneuvering up and down stairs
• Ability to obtain required licenses and certifications for your location
• Willingness to relocate, if necessary

GolfSuites is committed to equal opportunity in the workplace. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation)
• Training & Development
• Free Meals on Shift
• Driving Range/Golf Practice