VIP Coordinator

Austin, Texas, United States

Ventures team reporting to Sr. Program Manager Venture Programs

This is an onsite role

Over two years you will become one of the most connected individuals in Austin, welcoming the highest-profile world leaders – Presidents and Prime Ministers, Princes and ambassadors, F500 CEOs, venture capitalists, four star generals, and even Grumpy Cat while gaining experience recruiting, training and managing a direct report.

After two years making introductions for startups, you will receive a one-month, paid sabbatical to figure out your next step – you can choose to pursue a career in Venture Capital, join a high growth startup as one of the first employees, find a co-founder to start your own company, or move into another role at Capital Factory. Every CEO in town will owe you a favor.

Requirements

What you will do…

• Make connections between startup entrepreneurs and the investors and customers who can turn their company from a good idea to a viable startup.
• Plan the run of show for high profile guest visits “down to the minute”.
• Determine which startups and partners in our portfolio would benefit most from meeting with each VIP.
• Prepare briefing documents for external guests and internal participants to read ahead of time and use for followup afterwards.
• Manage distribution of tickets to exclusive events such as Austin City Limits tapings or charity galas
• Manage the famous Capital Factory swag - t-shirts, hoodies, coins, and more!
• Build one of the biggest personal networks in Austin in two years time!

You'll know you're successful if....

• VIP tours are happening every day, in-person and online.
• VIPs receive a consistent, high-quality experience that properly represents the Capital Factory brand and message.
• Capital Factory remains a “must-see” stop on every VIP visit to Austin.
• You curate meaningful connections that results in new business and investment for our startups, partners and for Capital Factory.
• All VIP Tours are accurately and promptly tracked in our CRM.

About you…

• You can be an extrovert. You love meeting new people and you are comfortable speaking to groups. You can make small talk with anyone.
• You are in charge. You can get everyone’s attention, herd turtles, and keep trains running on time.
• You are a relationship builder. You make authentic, personal connections that are about more than just work.
• You remember names AND faces. You remember where you first met. You remember birthdays, hobbies, spouses names, and favorite restaurants.
• You are interested in emerging technologies such as artificial intelligence, blockchain, and robotics.
• You are outgoing and can talk to just about anyone.
• You are organized and plan ahead, but you don’t get stressed out when things change at the last minute… because they will. You roll with it.
• You check your email in the evenings and are available to work during evening events and over the weekends when there is a tight deadline. You do what it takes to get the job done.
• You plan to stay in Austin and in this role for the next two years

About our team...

• We have a passion for startups and technology. 
• We are transparent and we over-communicate.
• We have excellent written and verbal communication skills.
• We communicate when we are not able to meet a deadline and suggest a solution.
• We are professional and presentable and greet everyone cheerfully. We’re ready to deal with an immature student, a pushy salesperson, top VC’s, a fortune 500 CEO, and even the President of the United States.
• We are excited to work in downtown [Austin/Dallas/Houston/San Antonio] and have reliable transportation.
• We have a quiet place where we can work remotely with fast internet. 
• We are security aware. We have a passcode on our computers and phones and use a password manager.
• We are able to efficiently use the Google suite of productivity tools (Gmail, Drive, Docs, Sheets, Slides).
• We are available to work during SXSW (Spring Break), DREAMCON (one week long staff summits twice a year), and Austin Startup Week.
• We get to Inbox Zero every day.

Benefits

• 4 weeks paid time off (one week is between Christmas and New Year’s) 
• Personal health, vision and dental insurance paid 100% by Capital Factory
• Additional benefits such as 401k program (50% company matching), life insurance, short & long term disability and and employee assistance program
• Parental leave including 10 weeks paid leave for birthing parents and 4 weeks paid leave for non-birthing parents
• $1,000 personal innovation budget on your first year anniversary and then an additional $500 each anniversary thereafter
• Coworking membership at Capital Factory with garage parking space, metro pass, or rideshare credits and access to the onsite gym
• A priceless network

About Capital Factory

Capital Factory is the center of gravity for entrepreneurs in Texas, the number one startup state in the U.S. Hundreds of thousands of entrepreneurs, programmers, and designers gather day and night, in-person and online for meetups, classes, and coworking. With boots on the ground in Austin, Dallas, Houston and San Antonio, we meet the best entrepreneurs in Texas and introduce them to their first investors, employees, mentors, and customers. According to Pitchbook, Capital Factory has been the most active investor in Texas since 2010.