Application Packager - SCCM

• Create and maintain client specific processes for application approval to ensure applications are installed per documented policies and procedures.

• Prepare client systems, and associated applications and equipment for various environments, per project requirements. Configure the systems, per documented policies and procedures.

• Actively participate on project teams that develop custom solutions for core business initiatives.

• Combines knowledge of client core business activities and technical savvy, to effectively design robust, scalable solutions.

• Troubleshoot and resolve issues with client hardware, operating system software and third party applications; ability to analyze and escalate issues where necessary.

• Provide inventory and asset management and procurement support for both hardware and software.

• Document installation and troubleshooting procedures for all approved software and make available to other members of the Business Planning & Support team and related support teams.

• Provide system support for changes and enhancements following the accepted change management protocols.

• Participate in the development and completion of testing activities related to the analyst's specific platform.

• Develop and maintain a strong relationship with the core business solution vendors. Serve as a technical liaison between these vendors and business units.

• Understand and adhere to security policies and procedures, as they pertain to the Windows client platform.

Requirements

Top Skills You Should Possess:

• SCCM, Windows 10

• Install Shield, GPO knowledge

• Packaging (MSI,MSIX,MST and MSI upgrade)

Additional Requirements:

• Three to five (3-5) years of experience in software support/packaging

• MSI creation and modifications as per the client requirement’s

• Packaging experience with Install Shield or Similar packaging studio

• Software Deployment using Microsoft Systems Center Configuration Manager (SCCM)

• Experience packaging software for installation on Windows 10 and windows 11

• Experience automating Software installs

• Working knowledge of GPOs and Active Directory

• Knowledge of Windows security components and permissions

• Degree in Computer Science or work experience equivalent

• Application version control as part of upgrades

• Providing L1 and L2 support post for the packaged apps

Preferred Qualifications:

• MS Certification preferred, not required

Benefits

MWResource offers medical, dental and vision coverage through Capital Blue Cross, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants.

MWResource does not discriminate based on race, sex, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group.

Candidates must be authorized to work in the United States.

Candidates will be required to pass a background check and drug screening.

Please note we are not open to outsourcing our recruitment needs.