Business Systems Analyst- CSM/PMP

Business Systems Analyst PMP

Years of Experience: 13 – 20 years relevant experience

Education Requirements:A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field then four additional years of related experience is required.

Responsibilities:

• Reviews, analyses, and evaluates user needs to create systems solutions that support overall business strategies.
• Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation.
• Incumbents function as a liaison between IT and users and have both business and technical expertise.

Requirements

Required Skills:

• 13+ year ‘s Project management and project oversight experience.
• Experience working on high-visibility, or mission critical aspects of a given program, and performs all functional duties independently.
• Minimum of 5-7 years’ experience, in technology or software development preferred.
• Mail.DAT and Mail.XML are fundamental to the electronic data exchange of mailing information. Experience with Mail.DAT, and Mail.XML specification is highly encouraged and preferred. 
• Experience as a business analyst, Certified Business Analysis Professional (CBAP) preferred.
• Experience with requirements management tools. (examples include Application Lifecycle Management (ALM), VersionOne, JIRA, Confluence)
• Experience with software testing tools. (examples include Unified Functional Testing (UFT), Selenium)
• Experience with database tools and developing analytics solutions using tools like MicroStrategy, Oracle SQL, Teradata
• Experience using O365 suite (Word, Excel, PowerPoint, Project, Access, Visio, Teams, Workflow, Power BI)
• Experience with USPS Technical Solution Lifecycle (TSLC), or other industry Software Development Lifecycle (SDLC) methodologies.
• Experience managing or leading IT projects using Waterfall and Agile Methodologies
• Required Certifications: Project Management Professional or Scrum Master Certification
• Tasks will include:
• Oversees the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job.
• Experience developing software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail. Dat and Mail.XML).
• Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems.
• Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcome and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM).
• Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) workgroups, task groups and user groups.
• Development of performance metrics to track and report status of Customer Acceptance Testing.
• Automated test script development
• Develop training materials, Standard operating procedures (SOP) and guides as it relates to impacted CPPP applications.
• Other related duties as assigned.

Soft Skills:

• Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.
• Team Work: Able to enthuse and maintain project interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way.
• Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.
• Quantitative Management: Ability to determine process measures and track to determine process effectiveness and efficiency.
• Problem Solving: Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions.
• Results oriented: Able to drive things forward regardless of personal interest in the task.

Benefits

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off