Client Engagement Representative - No experience needed

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are seeking a Client Engagement Representative to join our dynamic team, where no prior experience is necessary. This entry-level position will provide you with fantastic opportunities to learn the ins and outs of client engagement within the fast-paced realm of online media. At The House of Mercier, you will be part of a supportive environment that values growth and collaboration. As a Client Engagement Representative, you will be pivotal in establishing and nurturing relationships with our clients, ensuring they have the best experience possible with our services. With a focus on effective communication and problem-solving, you will contribute to our mission of connecting aspiring professionals with their dream jobs globally. Your passion for engaging with people and commitment to delivering exceptional service will make you an invaluable asset to our team. If you're enthusiastic about kickstarting your career in a thriving industry and are eager to learn, we would love to hear from you!

Responsibilities

• Act as the primary point of contact for client inquiries and concerns.
• Provide exceptional customer service to ensure client satisfaction.
• Communicate effectively with clients to understand their needs.
• Assist in onboarding new clients and guide them through our services.
• Maintain accurate records of client interactions and feedback.
• Collaborate with internal teams to improve client experience and service offerings.
• Participate in training sessions and team meetings to enhance skills and knowledge.

Requirements

• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Eagerness to learn and develop new skills.
• Basic understanding of digital media and online engagement.
• Proficiency in using computers and familiar with common software applications.
• Excellent organizational skills and attention to detail.
• A positive attitude and the ability to work well in a team.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan