Director, Data Science

The Data Science team is at the heart of Perceptyx Insights Platform, converting employee feedback into focused insights that uncover opportunities and guide organizational actions in the flow of work to deliver a great employee experience and better business outcomes. As we continue to expand our AI and ML capabilities, we are seeking an experienced hands-on Director of Data Science with expertise in natural language processing, data science, deep learning, Gen-AI, MLOps and AI governance to lead our AI and ML initiatives, drive innovation, and deliver cutting-edge solutions. You will lead a team of data scientists and MLOps engineers while working closely with cross-functional teams, including Engineering, Product Management, Design, and Operations, to deliver exceptional results.

Perceptyx's mission is simple: We help employees and their organizations thrive. How do we do that? We facilitate the ongoing conversation between employees and their company to drive success. We are passionate about helping organizations listen to and act on what matters most to employees. When employees are happy, everyone is happy! We also employ an incredible, diverse staff of professionals with the knowledge and drive to move every employee engagement survey project swiftly from vision to reality.

Key Responsibilities:

• AI & ML Strategy: Develop and execute the company's AI and ML strategy, aligning it with business objectives and industry trends. Drive innovation and identify opportunities for leveraging AI and ML technologies to solve complex business problems.
• Team Leadership: Build and scale a high-performing engineering team - attracting, hiring, and retaining top talent while fostering a culture of collaboration, continuous learning, and innovation. Provide technical guidance and ensure the team's growth and success.
• Natural Language Processing: Apply your expertise in natural language processing (NLP) to develop and improve theme, emotion, sentiment and intent analysis, comment summarization, and other related applications. Stay up to date with the latest advancements in NLP and leverage them to enhance our products.
• Advanced Predictive Solutions: Design and develop advanced predictive models and solutions using state-of-the-art AI and ML techniques, including deep learning. Harness the power of data to deliver actionable insights and drive decision-making.
• Gen-AI Applications: Drive the development of state-of-the-art GenAI applications that showcase our company's capabilities and provide value to our clients. Build and maintain robust RAG (Retrieve, Analyze, Generate) infrastructure and prompt validation framework. Ensure the reliability and accuracy of AI-generated responses.
• AI Governance Framework: Contribute to the creation of an AI governance framework to ensure compliance with ethical and regulatory standards. Implement processes for responsible AI development and deployment.
• Collaboration: Collaborate with cross-functional teams, including Product Management, Software Engineering, and Operations, to define AI and ML requirements, prioritize projects, and ensure successful integration and delivery of user-centric solutions.
• Operational Excellence: Establish and maintain robust development processes, tools, and frameworks to ensure operational efficiency and scalability. Monitor and manage budgets, resources, and timelines to ensure projects are delivered on time and within budget. Drive continuous improvement initiatives to enhance productivity, quality, and customer satisfaction.
• Research and Innovation: Stay abreast of the latest research in AI and ML, attending conferences and participating in industry forums. Continuously evaluate emerging technologies and identify opportunities for their application in our products and services. 

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field. Advanced degree preferred.
• Proven experience as a technical leader, with at least 8 years of experience in AI, ML & Data Science, including 5 years in a leadership role in a fast-paced, dynamic environment.
• Deep expertise in natural language processing, including theme, emotion, sentiment and intent analysis, comment summarization, and other related applications.
• Proficiency in Python and data science libraries such as TensorFlow, Scikit-learn, PyTorch, Pandas, NumPy, etc., for model development, evaluation, and deployment.
• Hands-on experience with industry-standard AI and ML frameworks, big data (e.g. Spark) and analytics tools (e.g. Snowflake), preferably in AWS.
• Solid experience in building RAG infrastructure and prompt validation frameworks.
• Strong knowledge and experience in MLOps, including model training, deployment, monitoring, and maintenance.
• Excellent leadership and communication skills, with the ability to inspire and motivate teams.
• Strong problem-solving and decision-making skills, with the ability to prioritize and manage multiple projects simultaneously.
• Proven track record of delivering AI and ML solutions that drive business value.
• Familiarity with AI governance frameworks and experience in creating AI governance frameworks is a plus.

Why Join Us:

• Opportunity to work with a passionate and driven team committed to transforming the employee experience.
• Competitive salary and benefits package.
• Dynamic and inclusive work environment that values innovation and personal growth.
• Chance to make a significant impact on the future of HR tech and employee engagement.

Benefits

Compensation: Perceptyx is focused on equitable pay for all our staff and aims for transparency with our pay practices. This position has a base salary range of $190,000 to $235,000. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

We Care About The Whole Person 🫶✨

• Healthy medical, dental, and vision insurance for you and your family
• Life insurance up to 1x your annual salary (up to $250k) paid by Perceptyx
• Generous Maternity, Paternity, and Adopter leave benefits with flexibility on when you use this benefit
• 401(k) plan along with a 3% company match and immediate vesting upon hire

Generous Time Off 🏝

• As hard as we work, we also know how essential it is to take time away to rest and recharge. We offer flexible paid vacation with an expectation of every team member taking off at least 10 business days per calendar year.
• 16-17 paid holidays, depending on the calendar year.

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• Mac or PC laptop options
• Invest in your career with access to 65k+ courses through our Learning Management System, Perceptyx Academy.

Perceptyx In The News 📰

• Perceptyx Adds More Than 100 New Enterprise Customers
• Lighthouse Research & Advisory has awarded Perceptyx the 2022 HR Tech Award for Employee Experience - Best Comprehensive Solution
• Perceptyx and The Bersin Company Extend Strategic Survey Partnership

Perceptyx Equal Employment Opportunity Policy:

Perceptyx celebrates diversity and an inclusive environment. We focus on providing an environment of mutual respect where equal employment opportunities are available to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Perceptyx’s policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All aspects of employment are decided on the basis of qualifications, knowledge, merit, and business needs.