Director of Implementation Operations

Position Summary

Rewiring America is in a phase of rapid growth, and we seek an entrepreneurial Director of Implementation Operations to join our Community Implementation team. This position reports to the Senior Director of Community Engagement in the near-term, and the forthcoming Vice President of Community Implementation in the long-term.

Rewiring America, as part of the Power Forward Communities coalition, was recently awarded a Greenhouse Gas Reduction Fund grant to develop a program to help households in low-income and disadvantaged communities go electric. This program will reduce the upfront cost of electrification through market-building and fundraising, and finance the rest through low interest rate loans. The program will offer a series of services to households, including community navigators, software tools, a network of qualified contractors, standardized equipment packages, and quality installation procedures.

Developing and launching this program is a significant effort that requires effective project management, tracking and communicating changes to our program strategy, and tight coordination across many teams at Rewiring America. In partnership with the Vice President, the Director of Implementation Operations will ensure effective operation of the cross-functional community implementation work. This will include running meetings that facilitate cross-team collaboration, project-managing the workstreams required to launch and run the program, and documenting the ever-evolving program design – so that the dozens of people working on the program across every team at the organization share a consistent mental model of the strategy.

This role requires a unique blend of skills. You’re a wizard with project management tools, processes, and systems thinking. You juggle all the balls while hopping on one foot twirling a hula hoop, never drop a detail, and find it fun. You do this while possessing a deep understanding and passion for people. You are both a Gantt chart virtuoso and a people-reader that inspires collaboration and team engagement to achieve our goals. You bring expertise in finding the processes that work to manage complex programs across multiple teams.

Requirements

What You’ll Do

As the Director of Implementation Operations, you will manage implementation operations through a combination of strategic planning, project management, and documentation. This role serves as a pivotal bridge between our multidisciplinary teams spanning the public and private sectors, including communities, creative, growth, research, product and engineering, and policy. This role is the glue that holds these teams together and ensures that everyone is working towards common goals and a shared vision.

Strategic Planning:

• Working with the Vice President of Community Implementation, fuse high level strategic goals with tactical priorities to create ambitious but achievable program timelines and milestones.  
• Establish team systems and processes that align with organizational planning for a quarterly strategic planning cycle, goal setting and performance evaluation. 
• Develop a communications strategy to ensure that staff who are working on the program, all other staff at Rewiring America, and external stakeholders stay apprised of the most up-to-date program strategy. 
• Lead the team in assigning drivers to components of the program design, and effectively communicate who makes decisions and how. 
• Facilitate leadership and decisional meetings, ensuring cross-functional and executive alignment with program implementation prioritization, dependencies and trade-offs.

Performance & Project Management:

• Develop and maintain a robust project management framework with clear dashboards and reporting mechanisms.
• Track progress against goals and timelines using that project management framework, and keep teams accountable.
• Identify key decisions and who must be involved in the decision-making process. Once decisions are made, communicate the result to everyone working on the program.
• Track dependencies between workstreams, ensuring that handoffs happen at the right time and that the project plan reflects downstream impacts of changes in timeline. 
• Plan and run effective meetings that facilitate cross-team collaboration on program design and that enable tight feedback loops between local program deployment/design of our standard national program offering.

Documentation:

• Continuously document key decisions made and updates to the program design, including both updates from local discovery calls with community partners and decisions made about the development of our standard national program offering.
• Work with the Product team to create a system for documenting our program design and updating the documentation as our thinking evolves, so that everyone working on the program has a shared and up-to-date understanding of our strategy.

Who You Are

The Director of Implementation Operations will be instrumental in leading a cross-functional process to design a successful program for households in low-income and disadvantaged communities. We are looking for someone who excels in project management, operations, systems-level thinking, communication, and people skills. The selected candidate should embody the following Core and Preferred qualifications and characteristics:

Core Qualifications:

• 10+ years of work experience including roles involving planning, operations, or project management.
• Skill with systems-level thinking and ability to manage significant complexity.
• Project management expertise.
• Excellent communication and presentation abilities, with a capacity to convey complex information clearly across a variety of leaders and stakeholders.
• High emotional intelligence and excellent interpersonal skills, fostering collaborative work with cross-functional teams.
• Commitment to growing diversity within the organization and to the low-income and disadvantaged (LIDAC) communities served by Rewiring America’s efforts.
• A passion for climate action and a dedicated commitment to Rewiring America's mission.

Preferred:

• A Bachelor's degree or equivalent work experience in business, organizational development, or a related field. A Master's degree is a plus, but not required.
• Commitment to and/or background in environmental or energy justice.
• Experience managing energy efficiency programs or related programs.
• Experience working in the energy, environmental, residential finance, and/or building infrastructure sector.

Benefits

Commitment to Racial Equity, Diversity and Inclusion

Rewiring America values diversity in all its forms and is committed to inclusive and transparent recruitment, hiring and promotion processes. Candidates of diverse backgrounds and lived experience are strongly encouraged to apply.

Hiring Statement

Rewiring America is a project of Windward Fund, a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. Windward Fund is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. Windward Fund ‘s work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status and all other classifications protected by law in the locality and/or state in which you are working. 

Compensation and Benefits

The salary range for this position is $130,000 - $170,000 USD, commensurate with experience. Comprehensive benefits package that includes 100% employer-paid health, dental, and vision insurance for employees (and their families). Employees are able to enroll in 401k retirement plan and are eligible for a 3% automatic contribution and up to a 3% employer match on 401k contributions. Employees are also eligible for pre-tax transportation benefits. Employees will receive 160 hours of vacation time, 80 hours of health leave, up to 2 days of casual leave, and 20 hours of volunteer leave annually. Employees will also receive 13 paid holidays throughout the calendar year (15 days during Presidential and Congressional elections). We have an office closure between Christmas and New Year. Employees are eligible for 12 weeks of paid family and medical leave after 90 days of employment. Regular, full-time employees and part-time employees are eligible to take up to sixteen weeks of parental leave, in all cases related to birth, adoption, or foster care starting from the first day of employment. We offer access to professional development resources.

Application Procedure 

To apply or nominate a candidate, please submit an application and resume via the Rewiring America page at Workable.This position is open until filled, and we are moving quickly to fill this position -- apply as soon as possible. Candidate review and phone screens begin immediately and will be conducted throughout the search period.

E-Verify 

Windward participates in E-Verify and will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the United States. Job candidates and employees authorized to work may not be discriminated against on the basis of national origin or citizenship status.