Logistics Coordinator

Why work with us?

1. You will get the chance to be an early team member at a fast-growth health & wellness startup disrupting the intersection of food and medicine – preventative healthcare rooted in herbal medicine
2. We are growing fast (100x growth in two years, over $8M in capital raised, and quadrupled the size of the team in the last 9 months)
3. We’re a tight-knit, passionate team, where you'll learn a ton and have ownership over your responsibilities.
4. Work with a seasoned second-time founder and executive team

The role:

We are seeking an enthusiastic Logistics Coordinator to support the coordination and execution of transportation & logistics activities, ensuring a seamless flow of raw materials and finished goods from suppliers and co-manufacturers to retailers and customers. The company is experiencing explosive growth this year so this role is open to evolving into future career opportunities. The successful candidate will report to the Supply Chain Planning Manager. This is a remote position, open to candidates based in the US or Canada.

Responsibilities:

• Responsible for the most safe, efficient, and cost-effective coordination of all raw materials and finished goods between our suppliers, co-manufacturers, retailers & fulfillment center
• Works closely with our freight partners to schedule pick-ups & deliveries based on receiving availability, while preparing and compiling all necessary documentation
• Issues loading instructions to the carriers and suppliers and troubleshoot all shipment related issues, with suppliers, carriers, and internal teams
• Issue RFQs to multiple Forwarders and Carriers, organize and review all proposed rates and provide recommendations to Supply Chain Planning Manager
• Effectively negotiates with carriers to maintain competitive pricing for all shipments of goods across our supply chain
• Act as the primary point of contact with international and domestic retail partners, foreign subsidiaries, distributors, suppliers, brokers, and carriers to ensure compliance with all applicable import and export regulations
• Work closely and build a relationship with the Customs brokers and carriers to coordinator timely and compliant flow of shipments
• Maintains all record keeping of shipping documents, including packing slips, BOLS & invoices
• Works alongside our fulfillment team & co-manufacturers to reconcile inbound shipments, escalating & resolving any discrepancies with suppliers in a timely manner
• Comply with the packing and handling guidelines for all shipments in conjunction with product safety and security requirements
• Regularly reviews average shipping costs with our logistics partnerships, reporting data to upper management to track progress against KPIs
• Maintains strong working relationships with stakeholders from internal team members to external partners such as co-manufacturers, suppliers & freight carriers
• Proactive communication and status updates to internal team on transit timelines and shipment status
• Participate in continuous process improvements related to inbound / outbound shipments and periodic process reviews, identify gaps, and implement necessary corrective actions
• All other duties as assigned

Requirements

Ideal candidate: 

• 2+ years experience working in supply chain/logistics. Experience working with a start-up/growth company preferred
• Strong understanding of transportation & logistics fundamentals and processes
• Excellent organizational, planning, and project management skills with the ability to work both independently and in team settings
• Excellent communication skills with a high attention to detail and timely follow-up
• Coordinate effective communication with team members of a fully remote workforce
• Detail-oriented and organized, with excellent time management
• High proficiency in Google Workspace,, MS Office, Excel, and the ability to create pivot tables, VLOOKUPs and IF statements
• Ability to manage multiple projects and work in a fast-paced environment
• Highly collaborative and enjoys working cross-functionally to execute strategies
• Experience in Shopify and Shipstation is a plus

Bonus points:

• Working knowledge and understanding of global logistics, imports/exports, international & domestic freight shipments, US Customs, FDA, Hazardous goods, Duty & VAT, Incoterms, & HTS Classification
• Experience working in an ERP, TMS, and WMS systems
• Previous experience at a high-growth, fast-paced startup, ecommerce, retail, or consumer goods supply chain
• Entrepreneurial mindset 

Benefits

Compensation

• Full time (40 hours per week)
• Salary range: $40,000 - $50,000 USD

Time and Location: 

Our team primarily works off of Eastern Time between 9:00am-5:00pm. Some flexibility will be allowed between those hours, but this role will work closely in collaboration with the full time team and therefore would be expected to work between those regular daytime hours.  

This position is available to start immediately, at 40 hours per week. Role performance and company growth dependent, there may be an opportunity for an expansion of this position and promotion. Note that job responsibilities may change based on the company’s evolving needs.