Network Services Engineer

Position Description: GSA is looking for a Senior Network Administrator to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis in support of IPv6 project initiative. GSA wants to migrate from IPv4 to IPv6.  The project is to move all GSA users VLANs IPv6 only in the Field Offices (FOs) and Regional Office Buildings (ROBs).  As GSA deploys a Client VPN service, that service can encapsulate the remote client with an IPv6 address as they connect to the VPN service. 

Requirements

Responsibilities:

This position shall perform the following (to include but not limited to) activities:

·       Oversee and implement switch provisioning (configuration) and implementation across multiple sites, including coordinating cutover logistics and change management.

·       Establish network monitoring for newly installed and replaced equipment.

·       Support and operate Software-Defined Wide Area Networks (SD-WAN) sites

·       Support and maintain network equipment and configuration (routers and routing).

·       Manage the LAN/WAN routing protocol between the routers and perform port management, network capacity management (including planning and trending).

·       Provision and configuring switches and routers. 

·       Utilize and implement network orchestration tools and techniques to facilitate automated and consistent configurations, management, testing, deployment, and operations of physical and virtual devices within the network.

·       Manage status, errors, and inbound and outbound traffic statistics of all routing interfaces, bandwidth utilization, and errors of all inbound and outbound LAN/WAN circuits.

·       Makes technical decisions on kinds of data to be gathered and methods to be used in data collection and analysis.

·       Provides technical direction, guidance, and assistance to assigned projects, suggesting efficient approaches and methods for solving problems..

·       Analyzes, diagnoses, and recommends solutions to complex problems.

·       Escalate issues to vendor and third-party entities, as necessary and directed by the Government.

·       Generates / updates network documentation in coordination with the onsite installation resources.

·       Ability to establish and maintain effective working relationships with associates and client personnel at all levels.

·       Produce knowledge base articles and SOPs.

·       Designing and implementing an automation framework for all aspects of the application lifecycle, including build, test, and deployment

·       Performing operations tasks such as monitoring application performance over time or troubleshooting issues with production applications

·       Monitoring network performance to ensure that the platform can handle increased traffic from new applications or services

·       Designing, building, and maintaining the systems underlying an application platform

·       Developing new technologies to support existing applications or creating new applications using new technologies

·       Participating in meetings with executives to discuss technical issues and propose solutions

·       Reviewing code written by other engineers to ensure it meets standards for quality, security, and performance

·       Collaborating with other members of the engineering team to design new features or improve existing ones

·       Consuming and analyzing large amounts of data in order to identify patterns and make predictions about future trends

·       Escalate issues to vendor and third-party entities, as necessary and directed by the Government.

Required Qualifications:

This following are REQUIRED for this position:

·       Public Trust Clearance and ITILv4 Foundation Certification by start date.

·       Previous experience implementing IPV6.

·       Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.

·       Previous experience supporting and operating Software-Defined Wide Area Networks (SD-WAN) sites

·       Design and develop solutions to complex applications problems, system administration issues, or network concerns.

·       Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.

·       Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.

·       Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.

·       Possesses and applies expertise on multiple complex work assignments.

·       Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

·       Operates with appreciable latitude in developing methodology and presenting solutions to problems.

·       Contributes to deliverables and performance metrics where applicable.

·       Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours.

Contract Desired Qualifications:

·       Proficient in configuring the following protocols: BGP, OSPF, EIGRP, and Static routes.

·       Previous experience with NetScaler.

·       Familiar with SD-WAN architectures such as Cisco Catalyst Center (Formerly DNA Center), and VMware (VeloCloud)

·       Design network architecture for Software Design Access / Software Defined Networks, utilizing Cisco Catalyst Center (Formerly DNA Center).

·       Cisco Certified Networking Professional (CCNP) or Cisco Certified Networking Associate (CCNA).

·       Must be willing to work a variety of shifts, including holidays as scheduled.

·       Shall possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.

·       Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments.

·       Familiarity with the following technologies: Active Directory, Windows, ServiceNow, Network Monitoring Systems (Solarwinds), Cisco Prime, LAN/WAN control protocols. 

·       Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Slack, and ServiceNow.

·       Must be willing to work a variety of shifts, including holidays as scheduled.

Education and Experience:

·       10 - 15 years of experience and bachelor's degree

·       Experience as a remote worker demonstrating time management and self-discipline with cultural change management and agile mindset.

Benefits

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off