Sales Development Rep - Moodle US - Remote

Moodle with us!

We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world.

Find out about your new workplace...

Moodle is the world’s most trusted online learning solution. The engine of our ecosystem is Moodle LMS, the secure and customizable open source learning management platform used by over 250 million learners worldwide. Developed in conjunction with our community, Moodle LMS is complemented by an ecosystem of products including Moodle Workplace and a network of partners and services providing hosting, customizations and support. We also teach and support educators to create effective online learning experiences and share open education resources. Collectively, we empower educators to improve our world.

Moodle US is the US-based services division of Moodle Pty, and provides services in learning design, implementation support, training, hosting, custom development, and support for Moodle LMS, Moodle Workplace, as well as other Moodle products.

We’ve built a passionate team of hard-working and driven people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

Find out more about us on our website.

What your new job can look like…

With the pace of Moodle, no two days will ever be the same!

Some key responsibilities...

• Managing the Moodle US inbound lead flow
• Researching the lead for missing information needed in SF
• Identifying, qualifying and converting new inbound sales opportunities 
• Following-up on opportunities with Sales Execs or directly with the end customer, as needed
• Identifying processes and/or policies which will improve lead management
• Identifying prospect needs and suggesting appropriate products/services
• Presenting and explaining the benefits of Moodle products and services to customers
• Ensure that we have a clear view on their needs so we can best address them
• Preparing monthly sales pipeline and conversion reports
• Report on Lead Metrics
• Working with the Marketing, Sales Executive, &  Account Management teams to coordinate mailing campaigns and calling campaigns aimed at targeting prospects to drive sales, cross-selling new services into existing customers or providing retention incentives to at-risk customers
• Building positive relationships with customers

Through this journey, you will meet regularly with a mentor to check on your progress, ask questions, and set new goals. Our ultimate goal is to help you develop all of the skills you need to design and deliver amazing learning experiences with our clients.

Requirements

Our ideal Sales Development Representative (SDR) possesses a deep understanding of the sales process, excels in researching leads, initiating new connections, and creating opportunities for successful sales closures. They should have the ability to learn quickly, excellent communication skills, and the capability to present our products or services persuasively. They should also be critical thinkers, skilled at asking questions and determining the best course of action for both the customer and the company. Each potential client represents an opportunity to improve revenue growth, increase customer acquisition rates, and enhance profitability.

We want to talk with you, if:

• You're highly motivated to learn new things and engage with potential customers
• Have a proven ability to identify prospect needs, present appropriate products/services as meeting those needs, and convert them into paying customers.
• You possess excellent communication skills especially writing in English and Spanish
• Have the ability to work independently
• You desire to make a real impact in a fast growing, mission driven organization

You’ll sweep us off our feet if you have:

• Previous experience as an inside sales team member/sales development representative
• Ability to suggest best practices and processes to improve the effectiveness of the inside sales team
• Experience with SaaS products, Moodle or other Learning Management systems
• Experience with Salesforce or other CRM system
• Experience using live chat

Benefits

What's in it for you?

We’ve already talked about the importance we place on achieving our mission to empower educators to improve our world, our passion for our values and some of the cool things we are doing as a company.

So what about this?!

• Fully remote opportunity, working from home or wherever suits you
• Flexible work schedule
• Goal driven, competitive, supportive, and fun Account Management and Sales Team!
• Culture that fosters personal growth and development
• Compensation consists of base salary and variable compensation with an OTE (on target earning) range of $70k-$80k annually
• Plus, we’ll provide you with a benefits package, including health insurance coverage and a 401(k) contribution

Moodle US is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: Moodle US is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Moodle US are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other

status protected by the laws or regulations in the locations where we operate. Moodle will not tolerate discrimination or harassment based on any of these characteristics. Moodle encourages applicants of all ages.