Sales Operations Analyst

** We welcome all USA-based people to apply. This job is 100% remote. **

Perceptyx is hiring! The Sales Operations Analyst role is crucial in providing comprehensive support to the sales and sales operations team. In this role, you will handle a wide range of administrative tasks to ensure smooth day-to-day business operations. This includes generating insightful reports and analysis by leveraging our sales operations technical stack (we use SFDC, Malbek, and Salesforce CPQ). Your findings will be shared with executives, management, and business team members, allowing them to make informed decisions based on accurate and relevant data.

In addition to reporting and analysis, you will play a critical role in maintaining the integrity of our financial and legal processes. You will meticulously review order forms to ensure they are complete, accurate, and compliant with our company's financial policies and legal standards. By aligning Salesforce opportunities with completed contracts during the booking process, you will guarantee adherence to recognized revenue recognition principles.

As a Sales Operations Analyst, you will provide essential support to our Sales Operations Manager in handling administrative tasks within SF.com, CPQ, and our CLM, Malbek (if you're tech-savvy, we can teach you) contributing to the overall success of the team.

Some things you will do:

• Sales and revenue data reporting and analytics, sales business intelligence and compensation tools management.
• Deal Desk, Sales Operations, or Contract Operations/Management. Conduct meticulous reviews of order forms for completeness, accuracy, and compliance with company financial policies and legal standards.
• Provide pricing and deal structuring guidance to sales, to align deals with organizational goals and objectives, and are financially sound.
• Assist in ongoing enablement of deal structuring, quoting, and approval processes.

Requirements

• Ideally 3 -5 years of experience in a Sales Support Analyst, Salesforce Specialist, Data Reporting & Analytics, or similar role.
• SaaS software company experience preferred. Experience in Insurance, Accounting, Para-legal or Procurement is also acceptable.
• Solid experience in Deal Desk, Sales Operations, or Contract Operations/Management.
• Proven ability to adapt quickly to new technologies and processes.
• In-depth understanding of software and services licensing, terminology, and contractual workflows.
• Proficiency in SFDC, CPQ, CLM, and BI tools.
• Strong proficiency in Salesforce.com administration, configuration, and data management.
• Salesforce.com Administrator Certification (a plus, but not required).
• Exceptional attention to detail and organizational skills, while in a scaling environment.
• Analytical mindset with the ability to problem-solve, generate, and interpret reports and data.

Benefits

Compensation✨

Perceptyx is focused on equitable pay for all our staff and aims for transparency with our pay practices. The salary range for the role is $65,000.00 - $70,000.00 annually. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

We Care About The Whole Person 🫶

• Healthy medical, dental, and vision insurance for you and your family
• Life insurance up to 1x your annual salary (with a cap) paid by Perceptyx
• Generous Maternity, Paternity, and Adopter leave benefits with flexibility on when you use this benefit
• Compassionate Care Program with paid time off to care for family members
• Generous Bereavement Leave that also supports Pet Parents
• 401(k) plan along with a 3% company match and immediate vesting upon hire

Flexible Time Away 🏝

• As hard as we work, we also know how essential it is to take time away to rest and recharge. We offer flexible paid vacation with an expectation of every team member taking off at least 10 business days per calendar year.
• 16-17 paid holidays, depending on the calendar year.

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• Mac or PC laptop options
• Invest in your career with access to 65k+ courses through our Learning Management System, Perceptyx Academy.
• Full subscription to The Calm App: #1 app for Sleep, Meditation, and Relaxation, with over 100 million downloads

Perceptyx In The News 📰

• Perceptyx Adds More Than 100 New Enterprise Customers
• Lighthouse Research & Advisory has awarded Perceptyx the 2022 HR Tech Award for Employee Experience - Best Comprehensive Solution
• Perceptyx and The Bersin Company Extend Strategic Survey Partnership

Perceptyx Equal Employment Opportunity Policy:

Perceptyx celebrates diversity and an inclusive environment. We focus on providing an environment of mutual respect where equal employment opportunities are available to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Perceptyx’s policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All aspects of employment are decided on the basis of qualifications, knowledge, merit, and business needs.