Senior Director of Quality Assurance

Keeper Security is hiring an experienced Senior Director of Quality Assurance to scale and oversee our QA organization. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for Software Quality Assurance.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

The Senior Director of Quality Assurance will report to the Vice President of Engineering and lead, inspire and collaborate with an elite team of industry experts at Keeper to continuously deliver industry-leading products.

Responsibilities 

• Lead, mentor and manage the Quality Assurance team; support a culture of continuous improvement, collaboration, accountability and product quality
• Build strong working relationships across Keeper to drive a best-in-class QA experience
• Collaborate with senior leadership to align quality assurance efforts with business objectives and strategic initiatives
• Collaborate with the engineering team to develop common test harnesses and tools
• Collaborate with product management to meet product delivery targets
• Collaborate with the customer support organization to assist in the analysis and resolution of customer issues
• Drive excellent documentation and maintain high quality test plans and test reporting
• Establish robust and scalable processes to drive high quality product delivery
• Drive test processes and procedures to enable rapid and parallel release cycles
• Build strong automation frameworks to support agile deployments
• Ensure products are assessed in regards to compliance and security requirements

Requirements

• 10+ years of progressive QA and leadership experience; SaaS experience required
• Deep understanding of test automation frameworks and methodologies
• People management experience and a passion for attracting and developing talent
• Effective at driving complex multi-stakeholder processes and cross team programs
• Ability to build cross-functional relationships, influence and collaborate at all organizational levels
• Outstanding verbal and written communications skills for a global audience
• Strong business acumen, analytical and detail oriented
• BS in computer science, engineering or relevant field is a plus
• Due to this role’s involvement in GovCloud, all applicants must be a US Person

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt