ServiceTitan Product Specialist, RYNO

About RYNO

RYNO Strategic Solutions is an innovative, full-service Internet marketing company with 100+ RYNOs offering exceptional internet marketing services since 2008. We stay ahead of our competition with top-notch proprietary strategies, tracking, and reporting. Due to our total transparency, our customers always know exactly what they receive through their marketing efforts with us. We are dedicated to helping Home Service companies find their customers online by utilizing the most cost-effective desktop and mobile strategies.

Our Mission

We Exist to Grow Your Business...PERIOD.

Our Values

• We are transparent
• We are good communicators
• We give back
• We have integrity
• We are positive
• We genuinely care
• We focus on education

** Applicants must reside in and be legally authorized to work in the United States. Verification will be completed before a hiring decision is made.

Summary of Position

We're a dynamic digital marketing team seeking a ServiceTitan Product Specialist to join our fun, fast-paced team. 

We need an organized, task-driven individual with a strong understanding of ServiceTitan, DNI implementation, and reporting.  The ideal candidate is self-motivated, positive, and possesses exceptional written and verbal communication skills. They should excel at quick problem-solving and be solution-oriented. 

Position Responsibilities 

• Ability to set up and maintain client’s ServiceTitan software 

• Create and maintain relevant documentation 

• Assist end-users with ServiceTitan configuration and issues 

• Lead integration projects between ServiceTitan and our other reporting solutions and other software (eg CallRail) 

• Manage DNI configuration on websites and landing pages to ensure attribution is accurate 

• Ensure efficient data migration and swift adoption 

• Integrate with GA/GTM and troubleshoot conflicting CTN scripts, etc 

• Review and maintain data accuracy in ServiceTitan and legacy systems 

• Contribute to reliable insights for decision-making 

• Track website visits, ensuring the DNI pools have the correct available numbers 

• Build relationships with ServiceTitan specialists and internal stakeholders 

• Foster collaboration for improved implementation outcomes 

• Track KPIs related to integration, adoption, and data integrity 

• Provide insights to optimize software performance 
• Work with internal teams to establish consistent ServiceTitan configurations 
• Other duties as assigned by management

Requirements

• Previous experience with ServiceTitan and CallRail 

• Expertise in the ServiceTitan ecosystem (ServiceTitan Certified Administrator preferred) 

• Understanding of DNI and call tracking and reporting 

• Adaptability and quick grasp of new concepts  

• Effective multitasking and priority management skills  

• Exceptional attention to detail  

• Ability to work independently with minimal supervision  

• Thrives in a fast-paced environment with tight deadlines  

• Strong organizational skills  

Preferred Skills 

• Experience with communicating with the ServiceTitan customer service and helpdesk 

• ServiceTitan Certified Administrator Certification 

• Familiarity with WordPress 

• Sales experience or understanding of B2B/B2C marketing sales 

• Basic understanding of Google Ads, GA4, and GTM knowledge 

We value teamwork, integrity, and a positive attitude. Join us if you're ready to laugh, learn, and make a difference! 

The total compensation for this opportunity includes a base salary range of $85,000 - $100,000, a potential for quarterly bonuses contingent on company performance, plus medical, dental, vision, and employee assistance benefits. This is our target compensation range and is subject to multiple factors including role, level, experience, and location. As you go through our interview process, your recruiter will work with you to identify a competitive base salary within the proposed range.

Benefits

• Annual $2,000 education budget for professional development
• Paid Time Off
• 10 Paid Federal Holidays
• Medical, Dental, Vision, and Life Insurance
• A Comprehensive Employee Assistance Program
• 401k
• Flexible start times and half-day Friday
• Leadership and advancement opportunities
• An annual Misogi experience (https://youtu.be/nSvlC7hiVjQ) or
• Your choice of one of the following monthly benefits (up to an $85 value): house cleaning service, massage, child care, pet insurance, or gym membership
• Monthly in-office events and monthly volunteer days to give back to our community
• Quarterly Team Builders
• The dopest team merch!
• A casual work environment with lots of coffee and candy
• A badass Holiday Party https://drive.google.com/file/d/1Z5e6h7Sl8O9EMEDhN7H7rMDHBerCj3wv/view?

About EverService Holdings, LLC

EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services. The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients’ CRM, EHR and operational systems. EverService goes to market with vertically integrated, industry-leading brands including Alert Communications, Blue Corona, Nexa Receptionists, Mid-State Communications, Client Chat Live, Mainline Telecommunications, Nexa Healthcare, RYNO Strategic Solutions, iLawyer Marketing and Strike Healthcare. For more information, visit EverService at https://everservice.com/

This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.