Solution Design Analyst

Who We Are   

Claritas Rx started with a simple vision: to tangibly improve how biopharmaceutical manufacturers understand their specialty product performance in the marketplace. Since then, Claritas Rx has grown from a small channel data consultancy to become a pioneer in patient-level data integration and analytics for the biopharmaceutical industry. Today, our customers range from small biotechnology companies launching their first specialty product to large global manufacturers with a strong portfolio of specialty products.    

The Position  

Every day, Life Science companies use Claritas Rx solutions to improve and enhance the treatment journey for patients dealing with rare diseases. We have built a strong customer team of domain experts that can help scale a premier channel management solution.  

At Claritas Rx, Solution Design Analysts work directly with our customers to design, build, deploy, and service our product to meet their custom business needs. Solution Design Analysts perform a range of activities that span traditional product and service roles, including system implementation and ongoing support.  Our Solution Design Analysts are data curious, enjoy analytical problem solving, are learning-oriented and enjoy collaborating with other team members to solve a variety of business problems. 

Key Accountabilities 

• Play a key role in new customer implementations including configuration of reports/dashboards, testing the application prior to release, documenting features, and training relevant users 

• Ensure data quality in customer deliverables via rigorous testing and validation review prior to release 

• Own routine maintenance of the Claritas application in steady-state, including updates to custom workflows, configuration of new dashboards and associated reports, and other front-end refinements 

• Collaborate closely with Data Operations team to ensure data inquiries and issues are triaged and resolved in a timely manner. Support the data operations specialists as needed, for more complex data inquiries 

• As directed by the Customer Success Manager attend client-facing meetings with assigned customers ensure follow-ups and action items are captured and completed 

• Participate in training programs to ensure continued understanding and adaptation of evolving platform capabilities 

• Support onboarding and training of new Solution Design Analysts hires 

Who You Are  

Required: 

• 2+ years experience with Quickbase or other related PaaS (Platform as a Service) solutions (Appian, Microsoft Power Apps, Outsystems, etc) 

• A creative approach to analytical problem solving and a relentless passion for quality 

• Track record of building customer relationships and managing client-focused projects 

• Excellent written and oral communication 

• Excellent quantitative analysis skills and expert-level proficiency with Microsoft Excel 

• Deep familiarity working with biotech/pharmaceutical transactional data preferred 

Benefits

We are seeking to add new expertise and perspective to our strong team of experienced professionals.  We aspire to a culture of accelerated professional development through shared learning and collaboration; a respectful and fun work environment; and employee empowerment through the effective use of technology and tools. 

In addition to our great environment, we offer a salary of between $65,000 and $80,000 and benefits package and the opportunity to make a significant impact on a first-in-industry digital health solution.  Please send a cover letter along with your resume when applying to the position of interest.  Claritas Rx embraces diversity, equality, and transparency.  We are committed to building a team that comprises a variety of backgrounds, perspectives, and talents.  We believe the more inclusive we are, the better we are.

Email [email protected]

Please note that all communications from our People Operations team will come from the domain "@claritasrx.com" and no other domain. Our People Operations team consists of Joey Owens-Barham (Head of People Operations) and Jack Dart (Recruiter). Any other individual communicating to you on behalf of Claritas Rx's People Operations or HR team should be treated with suspicion.