Constituent Records Assistant

The Constituent Records Assistant is the lead expert using advanced problem-solving skills, working independently to perform all aspects of constituent records updates and database maintenance.  They must perform accurate and timely updates to Advancement’s central database for alumni parents, and friends, using a variety of multi-media tools and multi-step processes having a significant impact on the institution. 

This is a full time, benefits eligible, hourly position with a hiring range of $19.26-$23.59 per hour.

Core Responsibilities:

• Review, analyze, verify and update biographical data received via various sources, and assists with finalizing new student and parent records during high volume. Also creates new constituent records for the Advancement office on a timely basis.  
• Responsible for management of high priority and timely correspondence sent to the Constituent Records mailbox on a daily basis. Correspondence requires follow up research or electronic communications with constituents to verify and enhance biographical information for Middlebury's database, including on-going searches for lost alumni, and removal of duplicate records.  
• Possess expert knowledge in handling biographical research requests and performing complex multi-step processes for updating Advancement's database systems.  
• Effectively communicate with donors, staff and outside vendors using a broad knowledge and detailed understanding of policies/procedures relating to database management.  
• Assists with other special projects as assigned.  

Requirements

• Ability to multi-task during periods of high volume, with abbreviated deadlines in a calm and positive manner.  
• 1- 3 years experience with computer information systems required, good computer skills necessary.  
• Must handle confidential information in a discreet manner.  
• Data entry speed and accuracy is a must, as is attention to detail.  
• Ability to adapt to various computer systems and changing technology.  
• Must be proficient in Word, Excel, Outlook. Experience with Raiser’s Edge a plus.  

Physical Demands and Working Conditions

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

Other:

Offer is contingent upon successful completion of a criminal background check.

Benefits

As an employee of Middlebury College, you will enjoy being part of a vibrant supportive community. Middlebury Colleges offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, Middlebury offers a generous time-away program - up to 34 days per year during the first two years of service, increasing as the term of service lengthens. Middlebury employees are eligible for robust educational assistance programs as well as free or reduced rates for cultural events and use of sporting facilities (including the College's golf course and Nordic and alpine ski areas). The result is a very high quality-of-life in a gorgeous setting. Middlebury Colleges offers its employees excellent compensation and other perks of employment including:

• MiddCard Privileges: access to athletic facilities, discounts at the College store, library privileges, and discounts at cultural and sporting events. In addition, the card allows door access to certain campus buildings. Spouses or domestic partners of benefits-eligible employees are eligible to receive a Spouse/Partner card with the same privileges as the employee card (except door access).
• Discounts on season passes at Middlebury College Snow Bowl, the Ralph Myhre Golf Course and the Rikert Outdoor Center.
• Access to our Partner Inclusion Program that provides comprehensive support services to the spouses and partners of Middlebury employees.
• A full listing of our benefit offerings can be found on our website by following this web link: https://go.middlebury.edu/benefits
• Or click see some of the other fun perks of working at Middlebury, whether in Vermont or Monterey!

Middlebury College is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, the College recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury College encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. The College also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.