Concierge | Receptionist

Are you a friendly, detail-oriented professional with exceptional customer service skills? Do you thrive in a fast-paced environment where you can make a positive first impression? We're seeking a dedicated PRN Concierge/Receptionist to join our team at The Legacy at North Augusta!

At The Legacy at North Augusta, we believe that exceptional care begins with a warm welcome. We're committed to providing a superior experience for our patients, visitors, and team members from the moment they enter our facility.

As our Concierge/Receptionist, you'll be the friendly face and helpful voice that greets our patients and visitors. This role requires a unique blend of customer service excellence, attention to detail, and the ability to multitask efficiently in a dynamic healthcare environment.

Responsibilities:

• Warmly greet and direct patients, visitors, and team members upon arrival
• Manage multiple phone lines, answering calls promptly and professionally
• Check-in patients, verifying and updating their information in our system
• Maintain a clean, organized, and welcoming reception area
• Assist with various administrative tasks
• Provide general information about our community and services
• Handle patient inquiries and concerns with empathy and professionalism

Requirements

• High school diploma or equivalent; some college education preferred
• One-year of experience as administrative support preferred
• Previous experience in customer service or healthcare reception
• Excellent verbal and written communication skills
• Strong organizational abilities and attention to detail
• Ability to multitask effectively in a fast-paced environment
• Exceptional multitasking skills without compromising on accuracy
• Strong problem-solving abilities and a proactive approach to customer service
• Flexibility to adapt to changing priorities throughout the day
• Commitment to maintaining confidentiality and professionalism at all times

Benefits

Exciting Benefits That Make a Difference

At National Lutheran Communities & Services, we believe that our team members deserve exceptional rewards for their dedication and hard work. Here’s what you can look forward to when you join our mission-driven organization:

• Competitive pay
• Next Day Pay: Experience financial flexibility with our innovative next day pay option, allowing you to access your earnings when you need them
• Fitness Programs & Gym Memberships: Stay active and healthy with access to fitness programs designed specifically for older adults, along with gym memberships that promote wellness
• Team Member Recognition Program: Be celebrated for your hard work! Our recognition program acknowledges and rewards your contributions
• Discounted Team Member Meals: Enjoy delicious meals at a discounted rate while you’re at work!
• Opportunities for career development

Job Type: PRN

Salary range: $17.00 - $21.00 based on years of experience