Documentation Specialist

As a Documentation Specialist at Stafford Gray, you'll be responsible for creating, managing, and refining documentation that supports our organizational operations and projects. This role is essential for ensuring that information is clear, accessible, and meets compliance standards.

Your key responsibilities will include:

1. Developing and maintaining comprehensive documentation for processes, policies, and systems.
2. Collaborating with team members and subject matter experts to gather information and ensure accuracy in documentation.
3. Editing and proofreading documents for clarity, consistency, and adherence to established guidelines.
4. Implementing document control processes to manage revisions and versions effectively.
5. Organizing and maintaining a central repository for all documentation, making it easily accessible to relevant stakeholders.
6. Creating training materials and user guides to support onboarding and ongoing education for staff.
7. Staying updated on industry best practices and tools related to documentation and information management.

Requirements

Qualifications:

•       Bachelor’s degree in English, Communications, Information Management, or a related field.

•       Minimum of 3 years of experience in documentation or technical writing.

•       Strong proficiency in documentation tools (e.g., MS Office Suite, Confluence, Adobe Acrobat).

•       Excellent written and verbal communication skills, with a strong attention to detail.

•       Ability to work both independently and collaboratively within a team environment.

•       Familiarity with document management systems and best practices.

•       Strong organizational skills and ability to manage multiple projects with competing deadlines.

•       Commitment to continuous improvement in documentation processes and standards.