Family Support Coordinator (remote within Virginia)

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Family Support Coordinator to join our growing team.

Job Summary:

The Family Support Coordinator is responsible for providing support and guidance to families who are experiencing difficulties in their daily lives that may lead to residential placement for their child. This position works closely with families to identify their needs and connect them with the appropriate resources and services.

*Position is remote but candidates must reside within the state of Virginia.

Job Responsibilities: 

• Connect families with appropriate community resources and services related to the family's needs and concerns.
• Assist with the development and implementation of individualized service plans for each family.
• Provide ongoing support and guidance to families upon service admissions and up to 90 days post-discharge.
• Collaborate with other professionals and healthcare providers, to ensure that families receive comprehensive support.
• Maintain accurate and up-to-date records of all interactions with families.
• Participate in team meetings and training to enhance knowledge and skills.

Requirements

Required Qualifications/Experience: 

• Bachelor's degree in Human Services field and a minimum of 2 years of experience working with families in Behavioral Health or substance use disorders; or an equivalent combination of education and experience.

Preferred Qualifications/Experience: 

• Experience with Medicaid.
• Lived experience as a parent or guardian of a youth that has received behavioral health services.
• Strong communication and interpersonal skills.
• Knowledge of community resources and services.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality and professionalism at all times.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may interest you. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  

Compensation

The pay range for this position is $20-23 per hour.

“Based on our compensation philosophy, an applicant’s placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”