Operations Support Analyst

Kollabio is a growing boutique digital consultancy that provides Digital Transformation solutions and services to public and private sector organizations. We are a Virginia-based 8(a) and HUBZone certified small business. Our offerings include Digital Strategy and Transformation, Experience Design, Cloud, DevOps, and Intelligent Automation. At Kollabio, we believe that everything great starts with inspired people empowered to collaborate, innovate, and deliver exceptional customer experiences.

Role Overview:

We are seeking a dedicated and detail-oriented individual to join our team as a full-time Operations Analyst/Manager. This role is crucial for managing day-to-day back-office and internal operational activities, including accounting, invoicing, time reporting, recruiting, and human resources tasks such as onboarding and offboarding. The ideal candidate will be detail-oriented with an owner’s mindset, be a self-starter, and possess the ability to work independently while supporting the growth and success of the firm.

Key Responsibilities:

• Manage daily accounting activities, ensuring accuracy and compliance with financial regulations.
• Oversee invoicing processes, ensuring timely and accurate billing to clients.
• Handle time reporting, ensuring all employee hours are accurately recorded and reported.
• Support recruiting efforts, including coordinating interviews, maintaining candidate databases, and assisting with onboarding new employees.
• Manage human resources tasks such as onboarding new hires, conducting exit interviews, and maintaining employee records.
• Develop and implement operational policies and procedures to improve efficiency and effectiveness.
• Collaborate with team members to identify and resolve operational issues.
• Provide support for internal projects and initiatives as needed.
• Coordinate and schedule meetings to support leadership as needed.
• Ensure compliance with company policies, procedures, and legal requirements. 
• Wear multiple hats to address various operational needs and deliver value to our customers and partners.

Requirements

• 1-3 years of relevant professional experience in operations, accounting, or human resources.
• Associate's or Bachelor’s degree in Business, Accounting, Human Resources, or a related field.
• Exceptional attention to detail and organizational skills.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Strong interpersonal and communication skills, with the ability to work collaboratively with employees and partners.
• Entrepreneurial mindset with a willingness to learn new areas of responsibility and grow with the firm.
• Positive attitude, self-motivation, and a proactive approach to problem-solving.
• Proficiency in Microsoft Office Suite, especially Excel, and experience with accounting software is a plus.

Benefits

Our Values and Culture:

We believe everything great starts with inspired people empowered to collaborate, innovate, and deliver awesome customer experiences.  People are at the heart of our operations. Our people are what make us thrive. We are a company that rewards commitment to excellence, entrepreneurialism and focus on customer success. We take our work seriously – but also take time to unwind, have fun and connect with each other and our customers. We bring people with diverse backgrounds together and empower them to co-create with our customers to solve problems and build better experiences for their users. 

At Kollabio, you’ll be envisioning, designing, and building solutions that change the way businesses interact with their customers. While you dedicate your time to making the world a more engaging place, we invest in your growth, success, and happiness, and celebrate our accomplishments together.

Learn about the values that guide our business, our offerings, our product development, and our brand.

About Us

Kollabio is a Virginia based 8(a) and HUBZone certified small business that provides digital transformation solutions and services to the Federal Government and commercial organizations.  Founded with a vision of becoming a new breed of consulting partner, we offer full-stack digital expertise, products, and solutions to help organizations envision, design, and create technology driven digital experiences for their users. We leverage our unique Agile approach and Continuous Delivery model to help traditional organizations transform themselves into agile, human-centered, data driven and software-powered organizations. Our solutions include Digital Strategy and Transformation, Experience Design, Cloud, Agile, DevOps, and Intelligent Automation.

Kollabio, Inc. is an Equal Employment Opportunity employer and as such does not discriminate against any applicant for employment or employee based on race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.  Kollabio participates in the E-Verify program.

For more information please visit:

https://www.kollabio.com/