Business Development Executive - Seattle Office
Neon Logistics
Seattle, washington
Job Details
Not Specified
Full Job Description
We are looking for a dynamic and results-driven Business Development Executive to join our team. In this role, you will be the main point of contact for select clients, playing a pivotal role in building and maintaining strong client relationships. Your responsibilities will include quoting spot business with clients and ensuring that all shipments are executed on according to our internal processes including scheduling, coordinating coverage, and customer problem solving as needed on a daily basis. You will be responsible for promptly following up on quotes within 15 minutes of receiving them and addressing any issue resolution needs. Multi-tasking is imperative and commission upside is unlimited to those who can effectively handle larger volumes of shipments!
As a Business Development Executive, you will serve as the primary liaison with carrier representatives, fostering effective communication and collaboration. Additionally, you will work closely with the accounting team to resolve invoicing and accounts receivable issues. Weekly relationship-building calls with key points of contact for both spot and contract clients are essential, ensuring our clients receive top-notch service.
You will update a shared drive sheet containing Standard Operating Procedures (SOPs) for all accounts, responding to tenders within 15 minutes or less, and building loads with accurate information. End-of-day audits for loads with outstanding appointments and revenue will be part of your daily routine. You will also be responsible for portal updates, scheduling appointments and confirmations, acknowledging customer inquiries promptly, and managing the Relay lumper process and Proof of Delivery (POD) collections.
Neon Logistics is a 3rd Party Logistics company with a growth mindset. Founded in 2017, we have massive expansion plans for our future. With our core values in mind and over 100 combined years of experience, Neon Logistics is well known for the perfect blend of customer care, technology reliance and appreciation for our team members. Honesty and Transparency is felt through our transactions and shown in every part of our business. Our culture of discipline and accountability to our customer experience is fostered by building a sense of community.
Our mission is to connect the world by moving essential goods to desired destinations. Through our experience we make our customers' lives easier and provide a personal development platform for our team members to grow in life exponentially.
Requirements
If you are a motivated, organized, and proactive professional who thrives in a fast-paced environment, we encourage you to apply for this role and be a valuable part of our business development team. As the book of business grows, the possibility to add and manage team members to help you handle increasing load volumes will help you continue to increase productivity and the commission associated with those accounts' profitability.
Benefits
Why Neon?
- Work alongside people who are passionate about the work that they do
- Industry-leading commission pay structure, and opportunity for uncapped compensation
- In-depth training program with continuous learning and development opportunities
- Full range benefits including, health, dental, and vision insurance, 401k options
- Relaxed Dress Code
- A dynamic team-oriented work environment that puts our customers and people first