People Operations Partner

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The People Operations Partner facilitates general People Operations responsibilities, assigned projects, and is a business partner for their assigned functional Teams. This role serves as the point of contact for Team Members, third-party contractors, and related vendor inquiries. This position ensures key People Operations programs such as onboarding, HRIS administration, benefits administration, reporting, and Team Member relations are executed in alignment with Kestra’s core values and objectives all while maintaining confidentiality and abiding by all applicable federal and state employment laws. This position reports to the Senior Manager of People Operations and routinely collaborates with the other Team Members of People Operations, Finance, and other in the organization to help provide guidance on policies, procedures, and programs that are compliant and engaging.

Requirements

ESSENTIAL DUTIES:

• Act as a strategic business partner and generalist for assigned functional Teams by providing Team Member relations support, coaching, and recommending tools & resources that assist the Team in meeting their individual and functional goals while maintaining or increasing workplace engagement
• Facilitate People Operations trainings in-person or virtually
• Support the People Operations Team across multiple functional disciplines. Prioritize effectively to meet multiple competing deadlines
• Coordinate New Team Member Onboarding process including pre-employment communications, ensure completion of background and drug screening, receipt of compliance related documents, close out of onboarding checklists, and payroll-related information.
• Act as first-point-of-contact for on-site and remote Team Members of all levels and external contacts to answer and resolve general inquiries in a timely and professional manner
• Collaborate and partner with Finance Team to ensure accurate and timely benefit-related deductions and special projects
• Provide benefit administration by regular maintenance of benefit portal, reviewing weekly electronic data feeds and escalating issues, and responding to frequently asked Team Member questions
• Enter and maintain HR data within HRIS and payroll systems
• Be an engaged contributor and partner in key People Operations programs such as onboarding, annual benefits enrollment, performance management cycles, internship program, training facilitation, and other cyclical and special programs
• Facilitate various group size onboarding and trainings in person and virtually to all levels of Team Members
• Gather and report routine and ad-hoc data in a compliant and confidential manner to appropriate People Operations Team Members, Managers, and Executives
• Apply Human Resources concepts, policies and procedures in a manner that adheres to confidentiality, federal and state laws, and aligns with Kestra’s core values and mission
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent and performance management, and employment law

COMPETENCIES:

• Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.

QUALIFICATIONS:

Education/Experience Required:

• Bachelor’s degree or equivalent years of experience
• Minimum 4 years combined experience in a multi-state employer environment in at least three of the following human resource disciplines:
• Recruitment
• Benefit administration
• Compensation
• Employee Relations
• Performance Management
• HRIS Administration

• Ability to demonstrate exceptional customer service methods with internal and external contacts
• Ability to apply HR concepts and adhere to legal compliance requirements
• Experience with conflict resolution skills
• Ability to act with integrity, professionalism, and confidentiality
• Demonstrated ability to meet short-term and long-term goals
• Ability to present to Team Members in person and virtually
• Proficient in Microsoft Office products
• Excellent verbal and written communication skills

PREFERRED:

• PHR or SHRM-CP, either achieved or exam date scheduled
• Previous healthcare and of sales industry-related experience
• Experience within a highly regulated environment
• Experience within a start-up or rapid growth environment

WORK ENVIRONMENT:

• Indoor open office environment
• Minimal noise volume typical to an office environment
• Extended/overtime hours when needed
• Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.  Kestra maintains a drug free workplace and testing is a condition of employment

PHYSICAL DEMANDS:

• Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
• Frequent stationary position, often standing or sitting for prolonged periods of time
• Frequent computer use
• Frequent phone and other business machine use
• Occasional lifting required, up to 10 pounds

TRAVEL:

• Occasional travel may be required, less than 10 %

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Benefits

Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.

Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

Salary: $80,000-$110,000.

Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law.

We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S.

Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.  Kestra maintains a drug free workplace and testing is a condition of employment.