Events and Café Facilities Manager

MISSION: 

Establishing Wantable Cafe a premiere venue for events.

Job Summary

The Events and Café Manager will be responsible for seamlessly executing events, managing café operations and facilities, delivering outstanding customer service. The ideal candidate will have a proven background in event management, café operations, and staff leadership. This role requires excellent organizational skills, attention to detail, and a passion for hospitality.

We’re looking for a skilled Events and Cafe Manager to plan dynamic and engaging events to both drive new business and strengthen our organization’s unique culture. The ideal candidate is meticulous and organized. Above all, they will bring a strong sense of our organization’s needs and how events fit into our broader communications strategy.

Expected Outcomes: 

1. Maximize revenue for the Cafe by curating a full calendar of internal and external events. 
2. Ensure events are executed with the highest level of service and professionalism.
3. Drive new Cafe business by exceeding expectations of Cafe and Event guests.
4. Help strengthen our organization’s unique culture by executing top-notch internal events.
5. Maintain a high quality working environment, including office facilities and Cafe, for all customers, Wantable employees, and vendors.

Responsibilities:

Event Management:

• Oversee the successful execution of internal and external events, beginning with venue tours to post-event breakdown.
• Accurately track and account for all events related finances, invoices, and vendors. 
• Manage all aspects of internal events, including vendor selection, scheduling, budgeting, and logistics.
• Be fully proficient in all aspects of cafe/kitchen/bar/POS operations and be able to step in as needed.
• Manage all aspects of alcohol inventory, ordering, and any necessary supplies related to beverages (cups, mixers, etc.).
• Collaborate with clients to understand their event needs and ensure flawless and profitable execution of their vision.
• Generate leads through networking and proactively maintain relationships with past clients for referrals.
• Create event contracts, specialty menus, and other event materials as needed.
• Manage events calendar both internally and on website/social media, cross promote the cafe and events with clients when possible.

Cafe Facilities Management:

• Manage overall property maintenance and daily upkeep to maintain the highest quality presentation at all times.
• Monitor service accounts and third-party contractors, including but not limited to cleaning services, fire safety, security, utilities, seasonal services, HVAC, and electrical systems.
• Maintain all café-related equipment in good working condition through best practices of maintenance and take the lead on repairs/replacements when necessary.
• Ensure that all required permits, contracts, and service agreements remain up to date and in good standing.
• Manage seasonal decor changes and updates.

Requirements

Required Skills and Qualifications: 

• Able to coordinate multiple moving parts under pressure and ensure that any last-minute changes or obstacles are handled with minimal disruption. Comfort working in a fast-paced environment.
• Self-starter’s attitude. Positive and enthusiastic.
• Excellent organizational and leadership skills, and supreme attention to detail.
• Ability to schedule the coordination of staff and vendors, and prioritize the many tasks involved in successful event execution.
• Strong written and personal communication skills.
• Follow up with potential event leads in a professional and timely manner. Consistent pre and post event communication with both clients and Wantable staff where appropriate.
• Proven experience in event management and operations.
• Solid network of vendors and preferred vendors of different event services.
• Ability to work evenings and weekends.
• Ability to lift 40 lbs regularly, and occasionally lift up to 75lbs 
• Knowledge of food health and safety regulations.
• High school diploma or GED; Bachelor’s degree or certification in business administration or hospitality is advantageous.
• Obtain and/or maintain a City of Milwaukee bartenders license 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Benefits: 

Wantable team members enjoy free food, coffee, and drink in our HQ's beautiful Wantable Cafe. We have a laid-back, casual environment in our state-of-the-art HQ. We offer flexible schedules, paid parental leave (mothers AND fathers), and a private room for nursing mothers. Even more exciting: paid vacation and seven paid holidays per year, plus a 50% discount on all merchandise. You’ll be eligible for the discount on your first day. Important, but maybe less thrilling: we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K (both pre-tax and Roth options with a company match).