Operations Manager.
P.E.A.C.H. Teams
Milwaukee, wisconsin
Job Details
Full-time
Full Job Description
We are looking for an Operations Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.
- Oversee day-to-day operations
- Design strategy and set goals for growth
- Drive Sales and Installation Productivity to meet daily targets
- Ensure Daily KPIs are achieved
- Set policies and processes
- Ensure employees work productively and develop professionally
- Oversee training of new employees
- Prepare regular reports for upper management
At Over the Moon, we're not just in the business of providing top-tier home services - we're in the business of creating a comfortable and safe world, one service at a time. We pride ourselves on our commitment to reliability, integrity, and unparalleled customer service, and we're looking for individuals who share these values to join our team.
**Our Mission:**
Our mission is to deliver high-quality home services that enhance the comfort and well being of our customers. We believe in a job well done, a service that exceeds expectations, and a smile that tells our customers they're in good hands.
**Our Culture:**
At Over the Moon, we're more than a team - we're a family. Our inclusive and supportive work culture promotes teamwork, continuous learning, and growth. Our leadership is hands-on, encouraging, and deeply invested in your success.
**Our Employees:**
Our employees are our greatest assets. We provide ongoing training and support, opportunities for advancement, competitive compensation, and comprehensive benefits. We celebrate our employees' achievements and we take pride in the diversity of our team and the unique perspectives they bring.
**Our Commitment:**
At Over the Moon, we're committed to the personal and professional growth of our employees. We believe in recognizing hard work, celebrating successes, and creating a work environment that feels like a second home.
Requirements
- Proven experience as an Operations Manager or similar executive role
- Knowledge of business process and functions (finance, HR, procurement, operations etc.)
- Strong analytical ability
- Excellent communication skills
- Outstanding organizational and leadership skills
- Problem-solving aptitude
Benefits
- Compensation: $60K-$70K/Year