Client Service Analyst in Kentucky

We seek a friendly, patient person who appreciates knowing how to work efficiently. You would work in a remote environment where you can be most comfortable, efficient, and productive.

A person in this role will be expected to streamline and facilitate the administrative aspects of managing medical liens and files, preparing them for negotiation.

You would be responsible for effectively supporting clients, ensuring smooth operations, and maintaining the integrity and efficiency of our lien management process.

What would you do?

1. Request documents from our clients via email and telephone, including medical records, insurance information, and other relevant documentation.

2. Ensure all received documents are accurately organized, stored, and accessible within the ZipLiens system for easy retrieval and review.

3. Keep clients informed about the status of their lien cases, including any actions they need to take or updates on the progression of...