Customer Service Representative in New York

A completed application is required to be considered for employment. Please go to:

http://www.cannonind.com/

Under about us, please complete the employment application and submit.

Cannon Industries

A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers’ standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol free working environment.

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The Revenue Cycle Customer Service Representative is responsible for providing support to staff within the RCO in Customer Service, Billing, AR follow up and more! The Special Project Specialist must be able to identify and rectify potential problems within specific projects.

Principal Duties and Responsibilities:

• Works claims to clear edits, scrub for errors or rejections and ensure claims get processed to payer for payment.
• Ensures accounts are processed and submitted to payers.
• Assists Customer Service team with patient balances and statement review.
• May assist with submitting authorizations and authorization follow up.
• Works with insurance carriers for claims follow up and status of outstanding bills.
• Other duties as assigned by the Assistant Director, Revenue Cycle Operations.
• Behaves in a manner consistent with Professional’s mission, vision and values.
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