Full-time
Field Service Engineer
Knowhirematch
Tulsa, oklahoma
Field Service Engineer
Job Overview:
As a Field Service Engineer, you will act as a Customer Solutions Advocate, responsible for evaluating existing customer equipment and providing innovative solutions to technical issues. Your role includes recommending equipment, troubleshooting, and resolving technical problems reported by customers.
Key Responsibilities:
- On-Site Visits: Conduct field visits to gather data, collaborate with customers on potential solutions, and oversee equipment installations.
- Technical Issue Resolution: Investigate and resolve customer-reported technical issues with thorough analysis and effective solutions.
- Customer Collaboration: Maintain clear communication and timely reporting to ensure high-quality service.
- Equipment Compliance: Ensure all new or modified installations meet industry...