Full-time
Digital Marketing Account Manager
LMG Staffing Solutions
Chicago, illinois
The Account Manager is accountable for managing and strengthening relationships with our enterprise/multi-channel clients. With the ultimate goal of bringing new client ideas and solutions, the focus is to exceed client expectations through management, oversight, and execution across several digital channels (paid search, social, display, search engine optimization, email, and web). The primary responsibilities in this role are to act as the liaison and agency point of contact between clients and internal teams ensuring clients’ needs are met; focus on improving client satisfaction and retention; track and manage contract renewals and upsells; collaborate and provide strategic support cross-functionally.
Requirements
- Account Management (50%)
- Serve as the primary point of contact for clients
- Provide proactive interaction via phone, email, video conferencing, and in-person
- Act as a liaison...