Customer Care Specialist

At Medical Guardian, we empower our customers to live a life without limits. We do this by offering best-in-class service for customers who own our medical alert devices. As a Customer Care Specialist, you will play a critical role by working directly with our customers and their loved ones. We guide them through product activations, troubleshooting, billing, and much more. We do this within a supportive and friendly team environment, which reflects Medical Guardian’s award-winning company culture.  

This role offers our customers peace of mind, security, and confidence, and sometimes your work will save lives. Because of this, we take pride in helping to protect our customers, and we are dedicated to the Medical Guardian mission. If this...

Customer Care Specialist (Escalations)

FLSA Status: Non-Exempt

Annual Salary: $40,000 to $55,000 USD

Work Location: Hybrid, Chicago, IL

Who we are

Mixam is a technology start-up with a leading printing platform that makes customizable products for a global audience. We make print easy, accessible, and affordable with competitive pricing, exceptional materials and professional customer service. Our printing solutions combine expert knowledge with the latest technology to give individuals and businesses unparalleled online shopping experiences.

People are at the center of everything we do. Fueled by idea-sharing and collaboration, our diverse and inclusive team leverages every member's strengths and skills to ensure they can grow in a thriving, dynamic environment. Your work will directly contribute to the success of our business and ultimately help customers realize their ideas as tangible, lasting...

Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we have grown tremendously each year since launch. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a full time Customer Care Specialist to join our best-in-class Customer Support Team. In this role, you will use your independent judgment as an expert troubleshooter, coach, and diagnostician with regard to Bevi machines. You will serve both our Direct and Partner customers via phone and email helping to ensure our machines are running at peak performance. You have a passion for providing customers with an exceptional experience, and you enjoy...

Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we have grown tremendously each year since launch. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a full time Customer Care Specialist to join our best-in-class Customer Support Team. In this role, you will use your independent judgment as an expert troubleshooter, coach, and diagnostician with regard to Bevi machines. You will serve both our Direct and Partner customers via phone and email helping to ensure our machines are running at peak performance. You have a passion for providing customers with an exceptional experience, and you enjoy...

Summary

The purpose of this position is to field incoming customer calls and emails in order to produce a service ticket, and assign said service ticket to a technician in the appropriate location in order to help maintain Field Service Technician’s productivity.  This position is also responsible for accurate and timely billing as well as delivering invoices to customers or entering them in customer portals.  

Essential Duties and Responsibilities include, but are not limited to the following:

• Create and Assign Service Tickets
• Answer Service Phone Calls and Emails
• Update Service Tickets as needed and ensure accurate data
• Notify customers of upcoming service calls so they can prepare for upcoming service 
• Provide customers with service ticket status updates as needed
• Monitor service board for internal violation of problem code SLA and reach out...

At Medical Guardian, we empower our customers to live a life without limits. We do this by offering best-in-class service for customers who own our medical alert devices. As a Customer Care Specialist, you will play a critical role by working directly with our customers and their loved ones. We guide them through product activations, troubleshooting, billing, and much more. We do this within a supportive and friendly team environment, which reflects Medical Guardian’s award-winning company culture.  

This role offers our customers peace of mind, security, and confidence, and sometimes your work will save lives. Because of this, we take pride in helping to protect our customers, and we are dedicated to the Medical Guardian mission. If this...

Local candidates highly preferred!

UWorld has a full-time opening on our growing Customer Care team. Based in Dallas, Texas, we are seeking a Customer Care Specialist to serve as a primary point of contact for our end-users. Our users are students who are preparing for their high-stakes entrance & board examinations. They need specialists who can communicate confidently and react quickly to their technical, billing/account, and product usability concerns. Our Customer Care Specialists interact daily with our end-users predominantly via email (80%) and phone (20%), with the goal of first contact resolution. The candidate must feel comfortable working in a team environment and collaborate effectively in a changing environment, with a continuous improvement mindset, helping pursue a higher level of service excellence

Requirements

QUALIFICATIONS

Minimum Education:

• Associate or Bachelor’s degree...

Company Overview

Zicasso is a leading luxury travel company that creates personalized, life-enriching experiences for discerning travelers. Founded in Silicon Valley, our unique approach to travel blends cutting-edge technology and the unsurpassed destination expertise of our top travel specialists worldwide. 

As a member of our team, you'll contribute to creating experiences that consistently earn us thousands of 5-star reviews. You'll be part of a company recognized as "Best in Travel" by TRAVEL+LEISURE magazine and regularly featured in notable publications such as The New York Times, The Wall Street Journal, BBC, and CNN. By joining Zicasso, you'll play a key role in bringing travel dreams to life – pushing the boundaries of what's possible in luxury travel experiences.

As a fully remote company spanning five continents, we foster a dynamic, progressive global work environment that values creativity,...

We are the recognized leader in regenerative farming. We build and transform relationships, bringing life, health, and abundance to the future of agri-culture.

Since 2006, AEA has pioneered innovative crop nutrition consulting and products, serving growers on over 4 million acres across North America. Our mission is to guide growers to regenerate soils and produce more nutritious crops with higher yields and better quality. By serving as a resource for Regenerative Agriculture farming, we strive to make a positive impact not only on the land, but also on the lives of farmers and food consumers everywhere. Learn more about AEA at www.advancingecoag.com and listen to our podcast at www.RegenerativeAgriculturePodcast.com.

We believe in the power of outstanding Customer Experience

We believe in making a critical difference in modern agriculture by supporting one engaged and successful farmer at a time. We want our customers to have a remarkably...

ABOUT KATE FARMS

Kate Farms is a company with heart. Our company was founded on the belief that good nutrition leads to good health, and good health opens the door to endless possibilities. That’s why our mission is to make nutrition the cornerstone of healthcare, so people can live their best lives. We are a medical food company that makes complete nutrition formulas for people who have a medical need for liquid nutrition. 

Kate Farms works to be the place where a diverse mix of talented individuals want to come, to stay and do their best work. Ensuring a diverse and inclusive workplace where we learn from each other is core to Kate Farms’ values. We are an equal opportunity employer and fully focused on equality; we believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different. We invite you to come do the best work of your life...

At Medical Guardian, we empower our customers to live a life without limits. We do this by offering best-in-class service for customers who own our medical alert devices. As a Customer Care Specialist, you will play a critical role by working directly with our customers and their loved ones. We guide them through product activations, troubleshooting, billing, and much more. We do this within a supportive and friendly team environment, which reflects Medical Guardian’s award-winning company culture.  

This role offers our customers peace of mind, security, and confidence, and sometimes your work will save lives. Because of this, we take pride in helping to protect our customers, and we are dedicated to the Medical Guardian mission. If this...

Customer Care Specialist (Escalations)

FLSA Status: Non-Exempt

Annual Salary: $40,000 to $65,000 USD

Work Location: Hybrid, Chicago, IL

Who we are

Mixam is a technology start-up with a leading printing platform that makes customizable products for a global audience. We make print easy, accessible, and affordable with competitive pricing, exceptional materials and professional customer service. Our printing solutions combine expert knowledge with the latest technology to give individuals and businesses unparalleled online shopping experiences.

People are at the center of everything we do. Fueled by idea-sharing and collaboration, our diverse and inclusive team leverages every member's strengths and skills to ensure they can grow in a thriving, dynamic environment. Your work will directly contribute to the success of our business and ultimately help customers realize their ideas as tangible, lasting...

At Medical Guardian, we empower our customers to live a life without limits. We do this by offering best-in-class service for customers who own our medical alert devices. As a Customer Care Specialist, you will play a critical role by working directly with our customers and their loved ones. We guide them through product activations, troubleshooting, billing, and much more. We do this within a supportive and friendly team environment, which reflects Medical Guardian’s award-winning company culture.  

This role offers our customers peace of mind, security, and confidence, and sometimes your work will save lives. Because of this, we take pride in helping to protect our customers, and we are dedicated to the Medical Guardian mission. If this...

We are looking for a dynamic Customer Care Specialist who will improve customer experience and retention while evaluating customer needs and resolving issues! We are a private equity backed, home services company; and we are experiencing RAPID GROWTH, headed from $8M to 250M in 5 years! If THAT caught your attention, keep reading!

With over 40 years in the business, we pride ourselves on our unmatched services in Georgia, Tennessee and Alabama and our team is always on the lookout for high performing, dynamic leaders that contribute to a company who supports a ‘Greatest Place to Work’ culture! We are intentional in looking for diverse candidates, and we will train you! We are looking for a Customer Care Specialist that will:

Overview of Responsibilities:

• Grow our book of business by:
• Providing exceptional customer care for our current customer...

Universal Biosensors

Universal Biosensors (UBI) is a world leading, publicly listed Australian company (ASX:UBI) which develops, manufactures and sells biosensors for use in several industries around the world. Our biosensor technology has been used in more than 10 billion measurements for blood glucose monitoring and blood coagulation in diabetes and coagulation patients worldwide. More recently, we have pivoted our technology into non-medical products, including SENTIA™ for the global wine industry and PETRACKR™ for the veterinary domain. In addition, we continue to develop new applications for our technology within human health with the upcoming US launch for the next generation of coagulation monitoring device, Xprecia Prime™, following FDA clearance received in March 2024.

Requirements

What you will do

UBI is seeking a highly motivated, enthusiastic and driven individual to join our team. This is a new...

Our partner is seeking a Customer Care Center Specialist for a position located in Canton, NY. The role focuses on delivering high-quality financial services and products with personalized customer care. The selected candidate will enjoy competitive compensation, benefits, and opportunities for professional growth in an equal-opportunity workplace.

Responsibilities:

• Answer incoming bank calls and assist callers in accordance with customer service standards.
• Provide technical support for Customer Care Center products and services.
• Address basic deposit and loan inquiries from customers.
• Ensure compliance with laws, regulations, and internal policies.
• Assist customers with Quicken/QuickBooks and handle Regulation E claims.
• Perform various clerical duties and provide support to achieve departmental goals.

Requirements

• Call center or customer...

We are looking for a dynamic Customer Care Specialist who will improve customer experience and retention while evaluating customer needs and resolving issues! We are a private equity backed, home services company; and we are experiencing RAPID GROWTH, headed from $8M to 250M in 5 years! If THAT caught your attention, keep reading!

With over 40 years in the business, we pride ourselves on our unmatched services in the Greater Chattanooga area and our team is always on the lookout for high performing, dynamic leaders that contribute to a company who supports a ‘Greatest Place to Work’ culture! We are intentional in looking for diverse candidates, and we will train you! We are looking for a Customer Care Specialist that will:

Overview of Responsibilities:

• Grow our book of business by:
• Providing exceptional customer care for our current customer base.
...

At Medical Guardian, we empower our customers to live a life without limits. We do this by offering best-in-class service for customers who own our medical alert devices. As a Customer Care Specialist, you will play a critical role by working directly with our customers and their loved ones. We guide them through product activations, troubleshooting, billing, and much more. We do this within a supportive and friendly team environment, which reflects Medical Guardian’s award-winning company culture.  

This role offers our customers peace of mind, security, and confidence, and sometimes your work will save lives. Because of this, we take pride in helping to protect our customers, and we are dedicated to the Medical Guardian mission. If this...

We are looking for a dynamic Customer Care Specialist who will improve customer experience and retention while evaluating customer needs and resolving issues! We are a private equity backed, home services company; and we are experiencing RAPID GROWTH, headed from $8M to 250M in 5 years! If THAT caught your attention, keep reading!

With over 40 years in the business, we pride ourselves on our unmatched services in the Greater Chattanooga area and our team is always on the lookout for high performing, dynamic leaders that contribute to a company who supports a ‘Greatest Place to Work’ culture! We are intentional in looking for diverse candidates, and we will train you! We are looking for a Customer Care Specialist that will:

Overview of Responsibilities:

• Grow our book of business by:
• Providing exceptional customer care for our current customer base.
...

Company Overview

Zicasso is a leading luxury travel company connecting discerning travelers with the world’s top travel specialists who design personalized, life-enriching trips. With unsurpassed local knowledge and reputable in-country connections, our destination experts curate unique, exclusive experiences tailored to travel interests, from culinary journeys to cultural heritage tours, romantic escapes, family-friendly adventures, and more.

Our esteemed clientele includes a Pulitzer Prize winner, Olympic cyclists, C-level executives, Academy Award recipients, and anyone seeking unforgettable, custom trips. Zicasso was selected "Best in Travel" by TRAVEL+LEISURE magazine and is regularly featured in The New York Times, The Wall St. Journal, The Washington Post, BBC, MSNBC, CNN, Fodor's, Frommer's, and more. Our thousands of 5-star reviews are a testament to the unforgettable, life-enriching travel experiences we design for our...

Company Overview

Zicasso is a leading luxury travel company connecting discerning travelers with the world’s top travel specialists who design personalized, life-enriching trips. With unsurpassed local knowledge and reputable in-country connections, our destination experts curate unique, exclusive experiences tailored to travel interests, from culinary journeys to cultural heritage tours, romantic escapes, family-friendly adventures, and more.

Our esteemed clientele includes a Pulitzer Prize winner, Olympic cyclists, C-level executives, Academy Award recipients, and anyone seeking unforgettable, custom trips. Zicasso was selected "Best in Travel" by TRAVEL+LEISURE magazine and is regularly featured in The New York Times, The Wall St. Journal, The Washington Post, BBC, MSNBC, CNN, Fodor's, Frommer's, and more. Our thousands of 5-star reviews are a testament to the unforgettable, life-enriching travel experiences we design for our...

ABOUT KATE FARMS

Kate Farms is a company with heart. Our company was founded on the belief that good nutrition leads to good health, and good health opens the door to endless possibilities. That’s why our mission is to make nutrition the cornerstone of healthcare, so people can live their best lives. We are a medical food company that makes complete nutrition formulas for people who have a medical need for liquid nutrition.

Kate Farms works to be the place where a diverse mix of talented individuals want to come, to stay and do their best work. Ensuring a diverse and inclusive workplace where we learn from each other is core to Kate Farms’ values. We are an equal opportunity employer and fully focused on equality; we believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different. We invite you to come do the best work of your life with...