Customer Success Lead

About the Role

As a Customer Success Lead, you will play a pivotal role in driving customer satisfaction, retention, and growth for ShowMojo, a SaaS company and leasing automation platform in the Prop Tech space. To learn more about us visit: showmojo.com. You will be responsible for managing a portfolio of key accounts, identifying opportunities for upselling and cross-selling, and mitigating churn. This role requires a strong understanding of our product, excellent communication skills, and a passion for building long-lasting customer relationships.

Values

ShowMojo strives to connect individuals that closely align with our values:

• Do you have the confidence to exchange opinions in an open environment with respectful candor?
• Are you self-directed and able to proactively solve problems?
• Do you pride yourself on showing up prepared and feel personal responsibility to see your accountabilities through to completion?
...

Position Summary:

The Customer Success Team Lead will oversee a team of Customer Success Managers responsible for re-engaging small business owners who have previously taken financing through our platform. The goal is to generate revenue by offering renewed financing solutions tailored to the evolving needs of our clients. The Team Lead will coach and mentor their team to ensure they meet or exceed performance targets, maintain high customer satisfaction, and foster long-term relationships with our clients.

Requirements

Key Responsibilities:

• Team Leadership & Development:
• Lead, mentor, and motivate a team of Customer Success Managers to consistently meet or exceed revenue targets.
• Provide regular coaching, feedback, and performance reviews to support team growth and development.
• Create a positive, results-driven work environment where team...

Why Perfect Venue?

• Early Impact: Work with a lean team that moves quickly.
• Proven Product: Hundreds of paying customers and a #1 ranking on G2.
• Leadership Collaboration: Work directly with the CEO & other company leaders.

About Us 

Private events and catering can significantly increase restaurant revenue, but many restaurants are stuck using outdated, error-prone manual processes - unlike the sophisticated software employed by large chains. Perfect Venue is leveling the playing field by offering local restaurants an affordable, user-friendly, event management tool to help local restaurants compete with big chains. This is just the start, with plans to expand into a broader marketplace that includes venues and other event services (DJs, florists, etc).

Recently featured in TechCrunch,...

The Lead, Customer Success Manager will join the expanding Customer Success team as a player/coach, serving as both a hands-on contributor and mentor a team of 4-6 Customer Success Managers. The role involves ensuring clients receive a smooth experience from onboarding to post-launch support.  

The Lead, Customer Success Manager will spend 70% of their time coaching and mentoring the team and the other 30% driving client satisfaction, continued growth and expansion opportunities. You will be working closely with other members of the Customer Success team to support your book of business and work cross functionally with other teams like Sales and Marketing to support product adoption. You will also have the opportunity to advocate for your customers and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, expansion opportunities for Sales & Partnerships, and visibility into use cases and customer health for the...

Join a Growing Technology Team and an Awesome Customer Community!

Do you...

• Enjoy simplifying complex concepts?
• Love being hands-on with software, even if you're not programming it?
• Excel at planning your day, tracking your work, and delivering on your promises?

If you are motivated by delighting customers and being a representative of a dedicated team, we want to talk to you!

About the Role

We are a fast-growing technology firm based in Arlington, VA. As a Lead on our Customer Success team, you will be an integral part of our customer success team, helping our clients achieve their aspirations using LearningBuilder. Your primary focus will be providing exceptional support, handling complex issues, nurturing client relationships, and helping the team scale.

Responsibilities

Client Relationship Management:

• Build and nurture...

About us

We’re an award-winning enterprise software scale-up with high ambitions for growth. We recently won the ScotlandIS Digital Tech Scale-up Business of the Year award and have previously been recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years.   

Dayshape is an advanced resource management solution, incorporating AI and intelligent automation to help professional services firms optimize their workforce like never before. It’s built to handle large, complex, and ever-changing requirements with ease.

Our customers include accountancy firms from the Big Four and global top 10, and Dayshape is used in more than 50 countries across five continents. Our target customers are global firms, international networks, and large national or regional organizations, if they’re big enough to have the challenges that Dayshape can solve.

As a company, we live our values every day and we're...

Join a Growing Technology Team and an Awesome Customer Community!

Do you...

• Enjoy simplifying complex concepts?
• Love being hands-on with software, even if you're not programming it?
• Excel at planning your day, tracking your work, and delivering on your promises?

If you are motivated by delighting customers and being a representative of a dedicated team, we want to talk to you!

About the Role

We are a fast-growing technology firm based in Arlington, VA. As a Lead on our Customer Success team, you will be an integral part of our customer success team, helping our clients achieve their aspirations using LearningBuilder. Your primary focus will be providing exceptional support, handling complex issues, nurturing client relationships, and helping the team scale.

Responsibilities

Client Relationship Management:

• Build and nurture...

Join a Growing Technology Team and an Awesome Customer Community!

Do you...

• Enjoy simplifying complex concepts?
• Love being hands-on with software, even if you're not programming it?
• Excel at planning your day, tracking your work, and delivering on your promises?

If you are motivated by delighting customers and being a representative of a dedicated team, we want to talk to you!

About the Role

We are a fast-growing technology firm based in Arlington, VA. As a Lead on our Customer Success team, you will be an integral part of our customer success team, helping our clients achieve their aspirations using LearningBuilder. Your primary focus will be providing exceptional support, handling complex issues, nurturing client relationships, and helping the team scale.

Responsibilities

Client Relationship Management:

• Build and nurture...

About us

Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.

Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 60 countries around the world supported by our offices in London, Dubai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.

Winnow Vision, our new artificial intelligence-based...

Are you ready to help set a new standard? enosix is the leading provider of real-time data integration (data virtualization) solutions between SAP ERP and front-end systems of engagement (such as Salesforce). enosix solutions are pre-built and require minimal coding, enabling companies to quickly realize value—in days instead of months. Transformative talent is key to the success of enosix, and we are looking for experienced leaders to accelerate our growth. If you have a passion for solution-based technology to help customers unlock data, enosix may be your next home.

enosix is looking for an organized and results-oriented Customer Success Leader to join our growing team. In this role, you will interface heavily with existing customers to ensure long-term success. You’re familiar with selling, customer support, services engagements, and, overall, great at communicating internally and externally to manage customer expectations. 

You should...