Dock and Door Lead Technician

Maximize customer satisfaction by performing repair, maintenance work, and installation of various equipment primarily dock doors and levelers that meets or exceeds customer’s expectations. Respond to customers in a timely, polite and professional manner and conduct work with an excellence and efficiency that will contribute to the reputation, growth and profit of Lift Power, Inc.

Primary Duties and Responsibilities:

• Inspect customer equipment and perform service, maintenance, and installation tasks as necessary
• Communicate needs or concerns to the Coordinator or Department Manager
• Efficiently perform scheduled maintenance per customer contract
• Follow all scheduled maintenance procedures and policies as dictated by the company
• Accurately and neatly document each service call or installation and provide all necessary paperwork
• Complete and submit paperwork and time cards in a timely fashion
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