Dock & Door Lead Technician

Maximize customer satisfaction by performing repair, maintenance work, and installation of various equipment primarily dock doors and levelers that meets or exceeds customer’s expectations. Respond to customers in a timely, polite and professional manner and conduct work with an excellence and efficiency that will contribute to the reputation, growth and profit of Lift Power, Inc.

Primary Duties and Responsibilities:

• Inspect customer equipment and perform service, maintenance, and installation tasks as necessary
• Communicate needs or concerns to the Coordinator or Department Manager
• Efficiently perform scheduled maintenance per customer contract
• Follow all scheduled maintenance procedures and policies as dictated by the company
• Accurately and neatly document each service call or installation and provide all necessary paperwork
• Complete and submit paperwork and time cards in a timely fashion
• Follow all safety procedures of both Lift Power and the customer when working on a job site
• Use appropriate PPE
• Dispose of waste properly
• Leave jobsites in orderly condition

Other Duties:

• Maintain the company service vehicle in a clean, orderly, and hazard-free condition
• Secure and maintain service and parts inventory in the company vehicle
• Provide well-maintained personal tools required to effectively perform equipment service duties
• Attend all training meetings and seminars provided by the company
• Accept other duties and responsibilities as assigned by management
• Travel Required

Requirements

Prior Professional Commercial dock and door experience required

• Mechanical skills and some knowledge of hydraulics, electrical, and welding preferred
• Ability to perform strenuous and heavy work
• Can exert force up to 100 lbs and frequently handle loads up to 50 lbs
• Can perform continuously with full body motion for climbing, reaching, pushing, lifting, etc
• Have and maintain a valid driver’s license and be insurable by Lift Power’s insurance company’s standards
• Valid CDL license required

Benefits

We offer a highly competitive compensation package that includes paid overtime, health benefits, personal paid leave, uniforms with safety equipment, company cell phone with high speed internet, and paid training time. We also provide our lead technicians with their own company truck and power tools. As a company we observe the ultimate technology advancements to stay at top of our industry’s best practices. Our family environment promotes an employee appreciation-oriented culture in where you will sense a very comfortable atmosphere.