Implementation Team Manager

Who We Are:

Hi! We’re Carbyne and we are on a mission to help Public Safety Agencies save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings operational improvement and game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Amazon, Microsoft, AT&T and others to deliver life-saving technologies. Want to join our mission-driven team? Read on. 

Headquarters: New York City, New York

Current Headcount: 180 People and counting….

Carbyne Website

Recent Press

Techcrunch article: Carbyne raises $56M Series...

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6,500 communities across the country. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers. 

We are looking for an Implementation Team Manager to define the process, metrics, and workflows that will improve how we onboard our customers and ensure quality and consistency as we scale. As we expand our customer portfolio, this person will determine how we approach implementing all customers, from SMB to enterprise. You will serve as a point of escalation and a relationship driver for our largest customers, while closely managing...

About us:

Hi! We’re Carbyne and we are on a mission to help emergency contact centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency contact centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on. 

Headquarters: New York City, New York

Current Headcount: 160 People and counting….

Carbyne Website

Recent Press

Techcrunch article: Carbyne raises $56M Series C

Want to join our mission-driven team? Read...