Business Analyst
Maverc Technologies
Boca Raton, florida
Become part of a team solving the biggest cybersecurity and IT challenges and serving the world’s largest and most elite brands. At Maverc we have a powerful mindset based on our core values of being accountable, Passionate, Innovative, and focused. Maverc Technologies is a proven and effective small business partner and consultant, recognized as a leader in providing cyber security and IT services to the Federal, State, and local Government. Maverc Technologies is looking for A Business Analyst to support our client. The Successful Candiate will:
be responsible for coordinating and assisting the department to design, configure implement, test, and support a state-of-the-art omnichannel system. This includes ensuring a seamless transition between the legacy and a new omnichannel telephony system and integrated Voice Response (IVR) and Interactive Routing (IR) system.
Provides post-implementation support in the following areas:
- Data Analysis: Collect,...