A&K Regional Sales Coordinator
Crystal Cruises
Downers Grove, illinois
Position Summary
Coordinate with travel industry partners in a regional inside sales support role with focus on sales and marketing support, sales team event coordination, logistics, reporting, coop marketing fulfilment, database management, and agency/advisor relationship management. Serve as inside liaison for travel advisors on resolution of guest relations issues by communicating between advisors and the Guest Relations team, as needed, as well as collaborating with the Reservation Sales Center, including follow-up on delayed communication and problem resolution.
Responsibilities and Accountabilities
- Provide support to travel advisors who contact Insides Sales, providing direct resolution and/or providing connection to the appropriate department for additional assistance as appropriate.
- Follow up with travel advisors on pending sales proposals to increase sales conversion (in coordination with the Sales...