IT Support Level 2 - Cherry Hill, NJ

Title: IT Support Level 2  

Location : Cherry Hill, NJ

Type : Full Time with our client

Salary: Market + Benefits

• 2+ years related work experience or BS in Information Systems or related field.
• Must exhibit a clear, friendly, professional phone manner.
• Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
• Able to handle multiple assignments with attention to detail.
• Windows Server, Active Directory, Group Policy, Mac OSX, SMB network equipment.
• Experience with Microsoft Office 365 Administration.
• Must have reliable transportation.

Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know...

Title: Helpdesk Level 2 support

Location: Cherry Hill, NJ

Duration: Fulltime

Salary: $Market (Best Possible)

Job Description:

• Provide Help Desk Level-1, Level-2 remote support for desktops, laptops, printers, servers other computer related devices.
• Design and implement network infrastructure.
• When necessary provide onsite support.
• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.
• Troubleshoot and resolve system hardware and software problems.
• Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.
• Document processes and procedures as required.
• Manage and maintain our customers’ networks.
• Required to be part of the on call schedule. ...