Tier 1 Support Technician

Are you a tech-savvy problem solver who loves helping others? Frontline, LLC is looking for a friendly and enthusiastic IT Help Desk Technician to join our dynamic team! As a Tier 1 Support Technician, you'll be the first point of contact for our clients, providing top-notch service and solutions for their IT challenges. The salary range for this job is $50,000 - $58,000 per year, and is onsite at our location in Bubrank, CA.

Your primary responsibilities will include troubleshooting hardware and software issues, assisting with user account management, and maintaining a positive rapport with our clients. You'll be instrumental in making sure our customers feel supported and understood every step of the way!

Your Role Includes:

• Responding to client inquiries via phone, email, and chat with a smile.
• Diagnosing and resolving basic technical issues with a focus on friendly communication.
• Documenting tickets clearly and efficiently in our...

Compensation: This role will be compensated with a base annual salary plus an annual bonus percentage

• Base Annual Range: $55,000-$70,000

Location: On-site at GOLFTEC’s Headquarters in Englewood, CO

About GOLFTEC Enterprises:

GOLFTEC Enterprises is a dynamic and innovative organization that encompasses two leading companies in the golf industry: GOLFTEC and SkyTrak. With a shared mission to help people play better golf and have more fun, GOLFTEC Enterprises is at the forefront of revolutionizing golf instruction and technology.

GOLFTEC, the world leader in golf lessons, utilizes cutting-edge training systems and proprietary swing motion capture technology called OptiMotion, which provides Students and Coaches with instant and data-driven feedback to improve their game.

SkyTrak is golf's most popular consumer launch monitor...

Teguar Corporation is expanding our team and we have an immediate opening for a Tier 1 Technical Support Technician to join our team.

About the Job

In this role you will collaborate with…

• All Teguar customers that need remote Technical Support in all industries
• Internal teams including Sales, Product Management, Supply Chain, RMA Department, Order Fulfillment, and Shipping/Receiving.
• A combination of both domestic and international vendors who are leaders in industrial/medical technology and innovation.

Clients you will impact…

You will have a great impact on our medical and industrial customers by supporting our entire customer base via customer calls, email, chat sessions and portal tickets. This will enable them to succeed in their business. Your contribution is vital in establishing Teguar as more than a computer supplier, but also as a partner who will directly...