Growth Manager

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. 

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world. 

Our principles   

• AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery 
• RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility 
• COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community 

Requirements

The ideal candidate has experience managing digital products, leveraging analytics tools to drive revenue and profitability.

The combination of growing the existing business, supporting the transition towards more technology centric experience, and affecting a culture change that emphasizes a growth mindset, is the core of the mission for this role.

As the Growth Manager, what you'll do:

• Digital Interaction Optimization: Utilize digital tools to analyze customer interactions across our digital platform. Identify areas for improvement and implement changes to enhance the user experience and drive revenue growth.
• P&L Ownership: Take ownership of the P&L management of our B2B and B2C web product, encompassing all transactions, regardless of client scale. Drive revenue growth, optimize gross margin, and contribute to overall profitability.
• Continuous Assessment: Proactively challenge and assess product features, compliance requirements, payment methods alternatives, and other critical aspects against industry leaders like Wise, Revolut, Brex, and Airwallex to identify areas for enhancement and innovation.
• Regional Portfolio Optimization: Work closely with Regional leaders to ensure growth strategies are aligned with local capabilities and market conditions. Optimizing the servicing of our different segment of clients using our web platform, balancing digital capabilities and human-provided support .
• Activation and Retention Optimization: Take a holistic approach to improving activation and retention of both existing and new users. Proactively identify opportunities for enhancement, spanning from product changes to email campaigns to process improvements. Serve as a versatile problem-solver, employing a range of strategies to boost these critical metrics and drive sustained user engagement and loyalty
• Revenue-Driven Roadmap Development: Collaborate closely with the product team, leveraging insights from revenue data to inform prioritization of feature development. Provide strategic guidance on which features to build next based on their potential impact on revenue generation and business growth.

Who you are:

• 4+ years of experience in product, growth, business operations, consulting, or finance. Great if you have experience at a fast-paced startup. You can quickly use data, qualitative insights, and your understanding of our product and users to develop and prioritize a growth roadmap.
• Bachelor's degree required.
• A Growth mentality with structured problem-solving skills. You obsess over finding novel ways to drive revenue and eke out as much yield as possible from a given funnel. We place a big emphasis on creativity, matched with the ability to break down an ambiguous problem into solvable components.
• Be an expert in data manipulation - sorting, searching, filtering, aggregating, enriching, and joining
• Be fluent with Amplitude
• Stellar written and verbal communication skills. You have an eye for good email & ad copy, and know how to get in the heads of our customers. This is not primarily a writing role, but you will be expected to produce your own campaigns and copy.
• Willing to roll up your sleeves. You will launch campaigns from end to end and monitor performance.
• Taking the initiative is second nature to you. Without prompting, you’ll dive deep into quantitative and qualitative signals throughout the funnel to find challenges and solutions.
• Bias to speed. We move very quickly, and will expect you to set a similar pace for your function.

Benefits

• Competitive Salary & Discretionary Bonus. Salary range $110,000-$140,000
• Paid Time off (Vacation, Sick & Public Holidays)
• Personal Days
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Retirement Plan (401k, IRA)
• Health Care Plan (Medical, Dental & Vision)
• Plumm Mental Health and Wellbeing Platform
• Volunteering day for a charity of your choice

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects.

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected]