Inside Sales Representative

Position Overview:

At Hog Technologies, our team members take pride in being passionate problem-solvers who embody our core values daily. We are dedicated to upholding the “anything, anytime, anywhere” philosophy. Joining Hog Technologies offers a career path that involves learning from industry-leading experts, engaging with impactful technologies, and fostering a drive for innovation. By becoming a part of our team of expert innovators and problem-solvers, you will contribute to delivering world-class solutions for our esteemed customers. Embrace the opportunity to be a part of something greater with Hog Technologies.

Interact with potential customers to provide information in response to inquiries about products, and services. Confer with customers by telephone or internet to provide information, or obtain details of projects to assist with the selection of the correct piece of equipment. Customer inquiries are of a technical nature and require familiarization with all models. Supports the outside sales team or may be assigned to a specific outside Sales Representative covering a specific product or region.

**No Recruiting Agencies**

Specific responsibilities include:

• Receive calls from potential customers with the ability to answer basic questions and collect appropriate information to assist potential customers with product selection.
• Keep records of customer interactions or transactions, recording details of inquiries, comments, as well as actions taken.
• Maintain assigned customers while developing new leads.
• Explain to customers how specific types of equipment will help promote their services.
• Process correspondence and paperwork related to accounts.
• Provide assistance with proposals and quotes; enter information in company CRM (salesforce.com).
• Ensure that appropriate follow up is being conducted to maintain all leads.

• Obtain all relevant information to assess validity of sales opportunities and elevate the opportunity to the appropriate sales person.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Other duties as needed to meet sales requirements.

Requirements

Required Education and Experience:

• Minimum of an Associate’s degree or 3+ years of Sales experience in lieu of a degree
• At least 2 years Administrative Experience
• At least 2 years of Phone Sales Experience
• At least 2 years’ experience using a Customer Relationship Management system; SalesForce experience a plus.
• Must be skilled in operation of computers and capable of creating reports and analyzing data.
• Proven verbal and written communication skills.

• Must be able to type a minimum of 40 words per minute.

• Must be advanced user of Microsoft Word/Excel/Outlook.
• Capable of talking and simultaneously entering notes in Customer Relationship Management system.

• Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Must be fluent in English, ability to speak other languages a plus.

Key Competencies:

• Honest and Trustworthy
• Loyal, reliable, hard-working, and competent
• High degree of Integrity
• Organized and Goal Oriented
• Respectful and Humble
• Committed to meet customers’ needs
• Team Player
• Aware of Business Trends
• Positive Work Ethics

Supervisory Responsibility – this position does not have supervisory obligations

Work Environment - this job operates in a sales office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work - this is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel – this position may require travel from time to time.

Additional Eligibility Qualifications – must pass a background check and drug test.

Other Duties - note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Demands:

**no team member is permitted to lift more than 50 pounds without the help of a team member or the use of lifting equipment, i.e. forklift

Does this position have any special vision requirements? Check all that apply

• Close vision (unobstructed vision at 20 inches or less)
• Distance vision (unobstructed vision at 20 feet or more)
• Color vision (ability to observe areas that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

• No special vision requirements (regular vision with or without corrective lenses)

AAP/EEO Statement

Waterblasting, LLC dba/Hog Technologies is an equal opportunity employer; we do not discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation or other protected status.

Benefits

Health Insurance, Vision, Dental, Paid Time Off Holidays, 401K, Voluntary Benefits and a Great Work Environment!