Analyst, Customer Experience

Energy Impact Partners LP (EIP) is a global investment firm leading the transition to a sustainable future. EIP brings together entrepreneurs and some of the world's most forward-looking energy and industrial companies to advance innovation. With over $4 billion in assets under management, EIP invests globally across venture, growth and credit – and has a team of over 90 professionals based in its offices in New York, San Francisco, Washington D.C., Atlanta, Palm Beach, London, Cologne, Oslo and Singapore.

We’re seeking an Analyst to join our Customer Experience practice, helping to bridge EIP’s investment teams and limited partners (LPs). This role will provide support across a variety of focus areas and across all of EIP’s many funds, from large LP events to critical reporting needs and everything in between.

This is an opportunity to work on a high-visibility team in an established firm driving innovation across the entirety of the energy ecosystem. We’re looking for a driven process-minded individual, who can balance competing workstreams and provide an exceptional limited partner experience and help propel EIP to new heights.

Key Areas of Responsibility:

• Provide project management support for quarterly deliverables, including quarterly account planning and quarterly business reviews
• Plan, support, execute, and conduct follow ups in conjunction with firm events for limited partners, both virtual and in person
• Update and maintain limited partner collateral, including fund reports
• Support the onboarding of new limited partners and ambassadors
• Maintain quarterly strategic content calendar
• Manage and refine customer datasets across different funds
• Act as point of contact for limited partners for any EIP fund updates and events, both preceding and following
• Support the onboarding of new limited partners and ambassadors
• Ongoing dashboard and pipeline maintenance to ensure data accuracy and integrity

Requirements

The Ideal Candidate Will Have:

• Bachelor’s degree
• Prior experience, or demonstrated interest in, the energy or climate tech sector
• Excellent analytical skills and capability
• Exceptional verbal and written communication skills
• Ability to juggle multiple competing priorities in fast paced environment
• An independent mindset and intellectual curiosity
• A track record of working effectively on a team and being a good teammate
• Proficiency in Microsoft Word, Excel, and PowerPoint 

Benefits

The compensation range for this role is $85,000-$100,000 plus discretionary bonus.