Lead Concierge
Adamas Building Services
Yonkers, new york
Job Details
Full-time
Full Job Description
Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.
Adamas Building Services is looking for an exceptional customer service-oriented Lead Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey, New York, and Pennsylvania. We have openings at our Yonkers, NY location.
Schedule: Sunday - Thursday 7AM - 3PM
Pay Rate: $20.00/hour
The ideal candidate would be responsible for:
- Supervising the concierge team, creating and managing their schedules, and overseeing the services they provide.
- Meet/Greet residents and guests to determine the nature of their visit and maintain logbooks for all visitors.
- Answer phone calls and assist callers with information and/or instructions for the building.
- Receive and oversee deliveries, mail and packages for residents.
- Inspecting the buildings and grounds to ensure safety and cleanliness and reporting any issues to the maintenance department.
- Assist management with any request for residents in the building.
- Must properly communicate with lead concierge and management.
- Provide excellent customer service.
- Properly communicate with lead concierge and management.
Requirements:
- Excellent verbal and written communication skills.
- Must be professional, reliable, and have excellent customer service skills.
- Ability to prioritize tasks according to importance in a fast-paced environment.
- Dependable, punctual and able to work flexible working hours.
- Ability to use general office equipment such as computer, telephone, fax machine, as well as other computer tracking systems used at the property.
- Should be computer savvy with knowledge of Microsoft Word, Excel and Internet.
- Must maintain professional appearance and comply with prescribed uniform policy.
Other Requirements
- Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
- Ability to work weekends and non-traditional holidays.
- Must be available to work on-call or when needed due to staffing shortages
- MUST have reliable transportation.
- Must pass comprehensive background check.
Benefits:
- Weekly Pay
- Medical, Dental, 401K
- Vision
- Employee Referral Program
EOE