Customer Representative

We are looking for a reliable office administrator to help assist our teams and perform a variety of administrative and clerical tasks for our service business. Duties include providing support to the owner and employees, assisting in daily office needs, cold calling, and managing our company’s general administrative activities.

Must be efficient in scheduling and learn the skills needed to understand this very important task, as well as detailed and organized individual.

Hours: 8:30 AM- 2:30. Hours are negotiable. 4-5 Days a week.

Have excellent customer service and communication skills.

Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments for cleaning (Residential & Commercial).
• Send quotes out to prospects.
• Plan meetings and take detailed notes.
• Write and distribute email, correspondence memos, letters, faxes, and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Maintain contact lists through a CRM database system.
• Organize the employment ads, and schedule interviews.
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Act as the point of contact for internal and external clients.
• Liaise with the owner and any senior consultants to handle requests and queries from clients.

Job Types: Full-time, Part-time

Salary: $15.50 - $18.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Morning shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

Requirements

Requirements:

• Proven experience as an office clerical, sales or office assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi-task.

Benefits

Benefits:

• Flexible schedule
• Paid time off