Credit for Prior Learning Manager

As the Credit for Prior Learning Services Manager, you support the development and coordination of all activities related to CPL such as portfolio assessment, challenge exams, assessment of work-based learning, building articulations with faculty for industry credentials or other PLA related activity. You work closely with faculty and business development teams to facilitate workplace learning credit for students through evaluation of industry, organizational, and/or individual training/professional development. In this role, you are responsible for maintaining a streamlined and detailed credit for prior learning assessment (PLA) process and supporting the policies, procedures and guidelines of the program and institution. Through continued growth, monitoring, and development of the program, you provide direction, instilling a strong ethical commitment to excellence, lifelong studies, and the value of online education.

Requirements

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable, and accessible online programs grounded in evidence-based content and relevant application. Our graduates are prepared to serve, lead, and achieve personal and professional goals in diverse, evolving communities. As a socially conscious institution, we are dedicated to making a positive impact and inspiring our students to do the same.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

Who You Are

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

As the Credit for Prior Learning Services Manager, you support the development and coordination of all activities related to CPL such as portfolio assessment, challenge exams, assessment of work-based learning, building articulations with faculty for industry credentials or other PLA related activity. You work closely with faculty and business development teams to facilitate workplace learning credit for students through evaluation of industry, organizational, and/or individual training/professional development. In this role, you are responsible for maintaining a streamlined and detailed credit for prior learning assessment (PLA) process and supporting the policies, procedures and guidelines of the program and institution. Through continued growth, monitoring, and development of the program, you provide direction, instilling a strong ethical commitment to excellence, lifelong studies, and the value of online education.

Compensation

ACE is committed to paying a competitive wage while staying true to our mission of maintaining high quality, affordable programs for our students. The starting salary range for this position is $70,000 plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.

What We Look for in the Ideal Candidate

• Demonstrates self-reliance by meeting/exceeding workflow needs. 
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills. 
• Follows established processes as outlined by organization and leadership. 
• Completes assigned duties based on daily business needs and individual skill set. 
• Consistently produces a high volume of quality work. 
• Capable, and adapts as needed, to work under pressure and meet tight deadlines. 
• Proven ability to work independently with limited supervision and with other department personnel. 
• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
• Must have exceptional communication, organization, and time management skills. 
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems. 
• Must be collaborative in driving decisions and a team-player. 
• Strong analytical and problem-solving skills with a high attention to detail. 
• Builds and maintains student satisfaction. 
• Recognizes and anticipates student needs. 

Day to Day Responsibilities

In collaboration with the Director of Credit for Prior Learning, you are charged with creating and maintaining an open, collaborative, collegial, transparent, and inclusive college setting dedicated to enhancing the achievement, satisfaction, and success of students who receive credit for prior learning.

In this role you will wear different hats, but your skills will be especially essential in the following areas: 

Process Development & Project Management

• Demonstrates in-depth knowledge related to credit for prior learning programs and processes.
• Provides administrative support of all aspects related to credit for prior learning planning, training, and assessment.
• Maintains, updates, and coordinates the dissemination of collateral regarding current practices, policies, and procedures for the awarding of Credit for Prior Learning (CPL).
• Maintains a CPL repository, tools, and training for faculty, staff, registrar's office, and other internal stakeholders to improve and facilitate the CPL process.
• Demonstrates project management skills by coordinating and directing faculty evaluators within the college to ensure relevant and timely credit for prior learning assessments are conducted.
• Participates in growth planning initiatives through reviewing credit for prior learning processes and systems for efficiency.
• Applies current best practices in prior learning assessment, online learning, adult learning theory, and andragogy/pedagogy.
• Maintains current knowledge of policies and best practices (CAEL, Council for Adult and Experiential Learning) related to aligning learning and work remain current in the credit for prior learning field.

Program Initiatives:

• Coordinates credit for prior learning assessments/evaluations, collaborating with team members across the institution to ensure an efficient, comprehensive assessment of opportunities, documentation of decisions, and availability of information to key stakeholders who need the information for student-facing and partnership work.
• Ensures Credit for Prior Learning initiatives,  development project timelines are met, and deliverables meet quality expectations of the college.
• Leads and coaches American College of Education (ACE) faculty assessors through the credit for prior learning process by facilitating ACE Faculty Assessor training.
• Assists in assessing credit for prior learning submissions as applicable.
• Manages CPL and PLA processes, procedures, practices, and policies to ensure consistency between policy and practice while ensuring we maintain compliance with accreditation requirements.
• Demonstrates project management software skills to coordinate project workflows, document timelines, assign tasks to team members, and cross-check program and course launch deadlines with project statuses for on-time completion.
• Collaborates with Assistant Provosts and Department Chairs, faculty assessors, registrar's office, partnership organizations, industry organizations, and other key stakeholders for assessment and determination of course credit for prior learning opportunities.

Compliance:

• Ensures policies, processes, and procedures align, and ensures compliance with regulatory statutes and accreditation requirements.
• Supports program plans and expectations across the college by aligning mission and vision and determining the impact of institutional policies and procedures.

Qualifications and Education Requirements

• Master’s degree in education, curriculum development, or related field required; terminal degree from an accredited institution preferred

• 3+ years’ experience in credit for prior learning program design and evaluating curriculum for evidence of student learning at various levels
• 5+ years’ experience in education
• Demonstrated experience in higher education, curriculum design (organizing learning objectives, materials, and activities) and development (planning, implementation, and evaluation), or other experience working in a higher education administrative role that involves assessment of programs, students, outcomes, or a related area strongly preferred.
• Demonstrated knowledge of applicable federal and state regulations and accrediting agencies standards related to CPL.
• Demonstrated understanding of workforce issues and the impact on CPL and higher education for adult learners.
• Demonstrated ability to develop processes, streamline assessment, and expand the use of credit for prior learning within higher education.
• Experience with institutional accreditation (i.e., HLC) and program or discipline specific accreditation agencies in education, nursing, healthcare, and business areas (e.g., CCNE, CAHME, ACBSP, etc.) is strongly preferred.
• Excellent analytical skills with exceptional organizational skills and the ability to think strategically and tactfully.
• Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
• Experience collecting and analyzing relevant internal and external data to drive effective decision making.
• Strong knowledge of project management, scheduling, and use of technology to improve processes.
• Experience working in a fast-paced environment with multiple deadlines and frequently changing priorities.
• Employs a service-oriented mindset and supports a collaborative environment through intentionally working across departments and with a wide range of individuals in a diverse community to help departments build connections and share resources more efficiently.
• Proficient in Microsoft products such as Word, Excel, and PowerPoint.
• Travel as needed.

Our Commitment to Employees

Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For 6 consecutive years, ACE was recognized as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. In addition, ACE has earned national recognition, being named a USA Top Workplace in 2022, 2023 and 2024. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits:   

• Medical, dental, & vision Insurance 
• HSA and FSA options 
• Paid parental leave 
• Paid volunteer time 
• Tuition reimbursement & reduction programs 
• Generous PTO  
• 401k and employer match 
• Full-service wellness and EAP program 
• Employee recognition and awards programs 
• Employer paid life & AD&D insurance 
• Short-term disability 
• Employer paid long-term disability 
• And more…

Physical Demands
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.

Diversity

At American College of Education, we believe that the best learning environment for students and staff is one in which we encounter viewpoints and experiences that are different, yet complementary to ours. This environment is fostered by the presence of persons with diverse backgrounds. We recognize that acknowledging diversity is a necessary precondition, but sustained effort is necessary to ensure equity and greater inclusion. Through strategic planning and initiatives, we seek to develop programs that promote equity and inclusion for everyone so that all members of ACE’s community can reach their full potential. To create and maintain a truly diverse, equitable and inclusive learning community, we strive to make all feel equally valued, and we uphold our Commitment to Freedom of Expression.  We may celebrate diversity, but we “live” inclusion.

Additional Notes

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Internet bandwidth speeds from an employee's remote work location must be a minimum of 50Mbps download speeds and 5Mbps upload speeds. Please note if the bandwidth is shared across multiple devices (tablets, computer, streaming, phone, etc.) you will need higher overall speeds. You can test the speed of your connection by visiting speedtest.net Purchase, setup, installation, support, and ongoing maintenance of reliable internet service is the responsibility of the individual.  

American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities. At this time, we cannot consider candidates residing in Alaska, Washington D.C., Hawaii, Massachusetts, South Dakota, or Alabama.

ACE is an Equal Opportunity Employer.