Operations and Facilities Associate

Job Summary: The Operations and Facilities Associate is responsible for supporting the daily operational and facility needs of the organization. This role ensures that the workplace runs smoothly and efficiently, and maintains a safe, functional and welcoming environment for employees and visitors at Wantable facilities. Must have your own vehicle and the flexibility to occasionally drive to the Wantable Fulfillment Center in Milwaukee for various tasks.

Key Responsibilities:

Facility Management:

• Oversee the maintenance and repair of office spaces, equipment and facilities.
• Coordinate with external vendors and service providers for maintenance, repairs and other facility services.
• Manage office supplies inventory, including ordering and restocking as needed.
• Conduct regular inspections of the facilities to identify and resolve issues.

Operations Support:

• Assist in the planning and execution of office moves and space reconfigurations.
• Support the operations team in implementing and improving operational policies and procedures.
• Coordinate logistics for company events, meetings, and conferences, including actively participating in setup and teardown.
• Maintain records and documentation related to facilities and operations.

Administrative Duties:

• Manage incoming and outgoing mail and deliveries.
• Handle administrative tasks such as filing, data entry and maintaining contact lists.
• Assist with budget tracking and expense reporting for facilities and operations.

Health and Safety:

• Ensure that emergency response plans are up-to-date and that employees are trained on safety procedures.
• Conduct regular safety drills and inspections to ensure compliance with safety regulations.

Customer Service:

• Provide excellent customer service to employees and visitors, addressing inquiries and resolving issues promptly.
• Act as the point of contact for facility-related requests and concerns.

Various Duties:

• Support operations by running errands and completing various tasks as needed.

Requirements

Qualifications:

• High school diploma or equivalent; associate degree or higher preferred.
• 2+ years of experience in facilities management, operations support or a related field.
• Strong organizational, multitasking skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Google suite applications for purposes of email communication etc.
• Ability to lift and move heavy objects as needed.
• Familiarity with basic maintenance tools and equipment.

Preferred Skills:

• Knowledge of health, safety, and environmental regulations.
• Experience with vendor management and contract negotiation.
• Experience with Google Sheets or Microsoft Excel.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Working Conditions:

• This position may require occasional evening or weekend work for events or emergency repairs.
• The role involves a mix of office work and physical tasks, such as moving furniture or equipment.

Company Culture: At Wantable, we value teamwork, innovation, and a commitment to excellence. We strive to create a supportive and dynamic work environment where employees can grow and thrive.

Benefits

Benefits: 

Wantable team members enjoy free food, coffee, and drink in our HQ's beautiful Wantable Cafe. We have a laid-back, casual environment in our state-of-the-art HQ. We offer flexible schedules, paid parental leave (mothers AND fathers), and a private room for nursing mothers. Even more exciting: paid vacation and seven paid holidays per year, plus a 50% discount on all merchandise. You’ll be eligible for the discount on your first day. Important, but maybe less thrilling: we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K (both pre-tax and Roth options with a company match).