Client Delivery Manager / PMO (S/4HANA PCE)
Two95 International Inc.
N/A
Job Description
- Managing the defined project scope, schedule, and delivery of engagements from sales handoff through post cutover hyper-care support as per the contract
- Understanding contract details and managing to in-scope requirements
- Managing all applicable technical and functional aspects of engagements
- Coordinating and facilitating customer on-boarding kickoff meetings, associated scope validation workshops, and other customer facing discussions as required, virtual or in-person as deemed necessary
- On-boarding customers into the ticketing system
- Documenting and managing decisions, actions, and issues throughout the project lifecycle
- Defining, documenting, and managing risks from identification through mitigation
- Coordinating and facilitating the following processes per Client guidelines:
o Build Sheet Management
o Change Management
o Escalation...