Customer Service Representative in Florida

As a Customer Service Representative, you will be the primary point of contact for customers, addressing inquiries, resolving issues, and providing information on products or services. Your role is essential in ensuring customer satisfaction, building positive relationships, and maintaining the company's reputation.

Requirements

***This is an on-site position located in Freeport, Florida.***

Position Information

• Manage inbound calls, emails, and live chat inquiries to address customer questions, provide information, and resolve issues.
• Identify and assess customers’ needs to achieve satisfaction by resolving complaints, providing appropriate solutions, and following up to ensure resolution.
• Work closely with other departments to escalate complex inquiries or technical issues and follow up until resolution.
• Update customer information in the company's database, ensuring...

At Hog Technologies, our team members take pride in being passionate problem-solvers who embody our core values daily. We are dedicated to upholding the “anything, anytime, anywhere” philosophy. Joining Hog Technologies offers a career path that involves learning from industry-leading experts, engaging with impactful technologies, and fostering a drive for innovation. By becoming a part of our team of expert innovators and problem-solvers, you will contribute to delivering world-class solutions for our esteemed customers. Embrace the opportunity to be a part of something greater with Hog Technologies.

Position Overview:

The Customer Support Representative (CSR) provides Hog customers information in response to inbound inquiries about products, spare parts and services. The CSR will handle and resolve complaints and seek opportunities to educate the customer and offer appropriate options to increase product reliability and sales. Using two...

Job Description: The purpose of this role is to meet or exceed the patient’s expectations by assessing our patient’s needs, assigning priorities, and triaging the information to the appropriate resources.

About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives.

Why Choose AssistRx:

• Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5...

We are hiring a Customer Service Representative to manage customer queries and complaints. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional customer service and resolving any inquiries or issues they may have. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

• Providing introductory information to prospective and new customers.
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries.
• Following up with clients or customers by phone or email to check that they are still satisfied with their purchases
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using...

Job Description: The purpose of this role is to meet or exceed the patient’s expectations by assessing our patient’s needs, assigning priorities, and triaging the information to the appropriate resources.

About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives.

Why Choose AssistRx:

• Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

Join our Team at FFP!

At FFP, we believe that exceptional customer service is the cornerstone of our success. We are seeking a dedicated Customer Service Representative who thrives in a dynamic and ever-changing environment and is passionate about providing top-notch service.

Position Overview:

As a vital member of our team, you will be the guiding voice of our company throughout the order lifecycle and beyond. Your ability to thrive under pressure and communicate effectively is essential in ensuring our customers receive best-in-class service.

Key Responsibilities:

• Order Management: Review pricing, lead times, product availability, and shipping status to ensure accurate and timely order processing.
• Customer Relationship Building: Establish and maintain positive relationships with customers to enhance satisfaction and loyalty.
• Communication: Respond promptly and...

Mogul is seeking a friendly and proactive Customer Service Representative to join our dedicated team. In this role, you will be the first point of contact for our clients, providing exceptional service and support that reflects our commitment to customer satisfaction. Your responsibilities will include addressing customer inquiries, resolving issues, and ensuring that all interactions align with our company's standards of excellence. We value a positive and upbeat attitude, as you will play a key role in building strong relationships with our customers. If you are an effective communicator, enjoy helping others, and thrive in a fast-paced environment, we would love to see your application and have you contribute to the exceptional customer experience we offer at Mogul.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Provide accurate information about our products and services.
• Resolve customer...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

Job Description: The purpose of this role is to meet or exceed the patient’s expectations by assessing our patient’s needs, assigning priorities, and triaging the information to the appropriate resources.

About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives.

Why Choose AssistRx:

• Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5...

AssistRx is committed to improving healthcare outcomes.

As Pharmacy Customer Service Associate, you will be trained to perform highlevel customer service work. This involves providing external customer service support by receiving and responding to information and/or program service inquiries. Works under close supervision with specific tasks assigned for completion. Representatives must display the qualities of customer service, professionalism, patience, and a people–first attitude with each task performed. Candidate must complete a 4-week course of training and education with a focus on general healthcare processes related to becoming a Health Care Associate at AssistRx. Content is focused on rules and regulations pertaining to handling the patient's Protected Health Information (PHI), Pharmacy Benefit Structure, and understanding the similarities and differences between Commercial Insurance and Government Insurance...

JOB SUMMARY:

As a Customer Service Rep, your primary responsibility is to ensure that all customers receive assistance with order entries and any inquiries regarding the company. Your goal is to ensure a great customer experience and maintain a positive relationship with them. You'll be expected to solve customer problems and deal with a variety of responsibilities. Communication with customers, vendors, and co-workers should always be professional, ensuring that questions are answered accurately and in a timely manner. You'll be working as a team member within the department and organization, performing duties assigned to best serve the company. This position reports to our Lake Mary, FL based Customer Service Manager.

KEY DUTIES AND RESPONSIBILITIES:

• Ensure Customers are handled professionally and in a timely manner.
• Build and sustain positive customer relationships.
• Keep records of all Customer...

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

Representatives will handle inbound calls for industry leading mobile company customers in order to help resolve issues and to try to provide additional value by offering a service or product to their account.

Responsibilities:

• Provide inbound customer service for industry leading mobile company business customers.
• Capitalize on all opportunities to expand services.
• Consistently provide a great customer experience.

Requirements

• 1+ years of sales experience is an asset, but not...

Job Description: The purpose of this role is to meet or exceed the patient’s expectations by assessing our patient’s needs, assigning priorities, and triaging the information to the appropriate resources.

About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives.

Why Choose AssistRx:

• Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative to join our growing team.

Job Summary:

The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative to join our growing team.

Job Summary:

The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**Please read: This job posting is for an Outbound Customer Service Representative. Do not apply if your resume and experience do not demonstrate that you have outbound dialing experience (cold calling, fast paced dialing, etc.) as your application will not be considered.**

This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer...

Cacesa is a fast-growing company that specializes in providing excellent customer service to its clients. We are currently seeking a dynamic and motivated individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing support and assistance to our clients.

In this role, you will be responsible for handling incoming customer inquiries, resolving issues, and providing exceptional customer service. You will serve as the main point of contact for our clients and will be responsible for maintaining strong relationships and exceeding customer expectations.

Responsibilities

• Answering inquiries and providing information to customers about our products and services
• Handling and resolving customer complaints and concerns in a professional and timely manner
• Assisting customers in placing orders and processing returns and...