Help Desk Support

The ideal candidate must have the following qualifications: Present technical support information, software installation, and maintenance, networking, cabling, switching, routing and camera installation.

Duties and Responsibilities

• Evaluates system potential by testing the compatibility of new programs with existing programs
• Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action
• Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications
• Maximizes use of hardware and software by training users; interpreting instructions; answering questions
• Maintains system capability by testing computer components
• Prepares references for users by writing operating instructions
• Installing and configuring new technology to be used by...

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking a Helpdesk Specialist to join our new project supporting the White Sands Missile Range in White Sands, NM. This work will be performed 100% on-client.

The Help Desk Support Specialist responsibilities will include:

• Providing user management support for processing...

Become part of a team solving the most significant Cybersecurity & IT Challenges and helping keep the world’s largest and most elite brands safer from cyber threats. At Maverc we have a powerful mindset based on our core values of being accountable, helpful, adaptable, and focused. Maverc Technologies is a proven and effective small business partner and consultant, recognized as a leader in providing cyber security and IT services to the Federal, State, and local Government and within the Intelligence Community. Maverc Technologies is seeking a Customer Support Technician to support one of our State Agency customers.

Job Duties and Responsibilities 

A successful candidate will be responsible for software and hardware support of workstation and networking devices. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical...

Company Description

Grit - Pest Process Outsourcing is a United States-based BPO company that focuses on the pest industry, including Pest Control, Tree & Lawn Management, and Wildlife Management companies. Our goal is to help businesses magnify their value, increase conversion rates on leads and new business, retain current customers, and gain a competitive advantage while lowering operational costs. We provide access to a complete team of professional, administrative, technical, and knowledgeable customer service staff to enhance the customer experience and strengthen client relationships.

Role Description

Grit PPO is seeking a talented and driven individual to join our team as an IT Help Desk Support. In this role, you will be responsible for providing technical assistance and support to our employees across various departments. Your primary goal will be to ensure smooth and efficient operation of our computer...

Swire Properties is looking for a part time customer service-oriented Help Desk Technician to provide technical support to end users in an efficient and accurate manner. The role of the Help Desk Technician is to assist fellow employees who are experiencing technical difficulty with the use of IT applications and systems. They ensure that an effective solution is provided to the user. Complex and/or high priority problems are escalated to more senior level staff for resolution when needed.

PRINCIPAL RESPONSIBILITIES

• Provide end user desktop, laptop, phone, and tablet support with a customer first focused approach
• Installing, maintaining, and supporting technical infrastructure including hardware and system software
• Perform root cause analysis for service interruption recovery and implement preventive measures
• Coordinate work schedule with the Technology team, prioritize tasks based on our help desk system and follow up on the progress of...

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes.

Job Description

Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and support our Navy client. Under the oversight of the Customer Support Lead, the analyst’s responsibilities may include:

• Monitoring the customer support inbox with scheduled rotations within the team to...

Helpdesk Support Engineer

We are looking to expand our team of superstars.

At The Garam Group, we believe happy employees lead to happy clients. This is why our driving principles are to provide a fun and dynamic work environment where customer service is job number one and why we only hire the most talented people in the industry.

While we have a wide array of backgrounds and work experience, everyone at The Garam Group shares one common trait - a passion for creating that "WOW!" experience for our clients. If you possess a fierce commitment to customer support and have a work ethic to match, we believe we have an environment in which you will thrive.

Become part of a team built on:

Integrity – Doing the right thing even when no one is watching.

Dedication – Taking ownership and seeing things through to completion.

Positive Attitude – Approaching every...

Pay rate $15-$17

Advantage Home Care is seeking an experienced IT Help Desk Support Technician to join our team in providing technical support to our staff across multiple locations. As an IT Help Desk Support Technician, you will be responsible for troubleshooting, diagnosing, and resolving hardware, software, and network issues. You will also provide technical assistance and guidance to employees, ensuring their technology needs are met.

In this role, you will be responsible for:

• Providing phone and remote support to users experiencing technical issues
• Resolving hardware and software problems on desktops, laptops, printers, and mobile devices
• Troubleshooting network connectivity issues
• Installing and configuring software and hardware
• Assisting in managing IT assets and maintaining accurate inventory records
• Performing user account management tasks, including account creation, termination, and password...

Psychiatric Medical Practice with offices in Phoenixville and Collegeville seeking IT Support Specialist to ensure the stable operation of the in-house computer network. optimizing all network hardware, software, and data connectivity. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion and provide end user training where required. This is not a remote position, individuals outside of reasonable commute distance, need not apply. Recent grads and entry level applicants are welcome to apply.

Responsibilities:

• Installation, configuration, maintenance, and troubleshooting of end user workstation, network and system hardware, software, VOIP phones, mobile devices and office printers.

• Manage servers, terminal and backup servers and associated operating systems and software.
• Aid in training assistance on the functionality of EMR software for all...

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.

A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference....

Position Overview:

The AssistRx CSR/Helpdesk position must be self-motivated and able to multi-task. The applicant must have the ability to successfully handle multiple issues simultaneously while being service driven in order to ensure company success and user satisfaction. Candidates must demonstrate extreme professionalism, excellent verbal and written communication abilities, Customer Support, and Team cooperation skills.

• Provide Helpdesk Support for Users and Clients
...

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s).

The Mid-level Help Desk Support Specialist responsibilities will...